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Restore exchange to a different domain

Posted on 2006-05-22
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Last Modified: 2011-04-14
Hi

I am fresh installing Windows 2003 server and Exchange server 2003 on a new server.  Now I need to restore mailboxes, calendars and public folders from another server with a different domain.  I am using Veritas backup exec 9.1 for this

How can I restore exchange mailboxes, calendars and public folders from one domain to another?

Thanks
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Question by:KhalidJ
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Expert Comment

by:aa230002
ID: 16739381
Its the typical Recovery Server scenario in Exchange.

Please have a look at "Method 3: Restore a Mailbox from Backup to a Recovery Server" in the following KB Article ->

How to recover or to restore a single mailbox in Exchange Server 2003.
http://support.microsoft.com/kb/823176/en-us

Thanks,
Amit Aggarwal.
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by:KhalidJ
ID: 16740256
Thanks for this.  I am using backup exec and a DLT tape so that should be the same procedure right?  I will try this out on a test server today.  Any useful links would be appreciated.
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Expert Comment

by:aa230002
ID: 16740287
Method 3 in the KB article given is the step by step procedure to setup a recovery server for Exchange and it explains everything you need. You just need to make sure that you have the same Org Name, Administrative Group Name and Storage Group name on the recovery server with the same Service packs and updates applied before you will start your restore process.

Thanks,
Amit Aggarwal.
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Author Comment

by:KhalidJ
ID: 16767387
Thanks Amit.  I installed Exchange Server with default settings.  Is there a way to change the organisation name or do I have to re-install.  I did try to uninstall MS Exchange but it pops up an error about a mailbox being used.  I have checked and double checked but there doesn't seem to be any account using exchange.  In fact if I go to Active Directory and click on the only user there, it does not show me exchange tabs at all.  Please advice.

Thanks

Khalid
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Author Comment

by:KhalidJ
ID: 16778997
Ok figured this one out.  Still get access denied when I am trying to restore exchange mailboxes.  Any ideas?
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Author Comment

by:KhalidJ
ID: 16779180
This time I got "unable to attach to one of the drives" error message
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Expert Comment

by:aa230002
ID: 16782248
When are you getting this error message? while trying to restore your databases on a recovery server or while removing or un-installing exchange (as you had installed Exchange with the default settings)?

Thanks,
Amit Aggarwal.
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Author Comment

by:KhalidJ
ID: 16783104
The error message appears in the job log after the restore operation fails.  I am using Veritas Backup Exec to restore Exchange Information Store and Mailboxes.
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Expert Comment

by:aa230002
ID: 16783119
You need to make sure that the same drive letters (same as original) are present and mounted to have a successful restore.

Thanks,
Amit Aggarwal.
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by:KhalidJ
ID: 16783134
The only Drive letter was C.  Interesting thing is that I am using the same backup tape to restore files and Exchange mailboxes.  The files are restored on the C drive without any problems but when it comes to Exchange, it throws an error that "Unable to attach to one of the drives".  The Exchange Organisation, Storage groups have the same name as original.  For resource credentials I have entered the system logon account which is also the Exchange full administrator.

Do you think Exchange is looking for resource credentials from the original server which has a different domain?
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Expert Comment

by:aa230002
ID: 16783169
Please have a look at this -->

http://seer.support.veritas.com/docs/266177.htm

Thanks,
Amit Aggarwal.
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Expert Comment

by:aa230002
ID: 16783174
Here is one more link for u ->
http://www.experts-exchange.com/Storage/Q_20867901.html

Thanks,
Amit Aggarwal.
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Author Comment

by:KhalidJ
ID: 16783223
Thanks very much for those links.  I have seen the first one over and over again but can't seem to find the problem.

Reason 1: The user account specified in VERITAS Backup Exec (tm) to back up/restore the resource does not exist on the resource being backed up/restored.

I have used the resource credentials as admin of the local machine which also has full Exchange access.  Should I be using the credentials from the orginial server or recovery server?

Thanks in advance

Khalid
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Accepted Solution

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aa230002 earned 1600 total points
ID: 16783270
I am not 100% sure about this and there can be many other reasons for this error as explained in this Article from Veritas. As per my understanding, credentials should be from recovery server.

I would request you to contact Veritas for solution.

Thanks,
Amit Aggarwal.
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Author Comment

by:KhalidJ
ID: 16783293
ok  Thanks for your help  
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