SBS 2003 - Exchange / Public Folder issue with Contacts search

Posted on 2006-05-22
Last Modified: 2010-04-19
Experts I hope you can assist or point me to the right place.

I am running SBS 2003 Standard.  The Exchange side has all the latest service packs and patches.

As of about 2 weeks ago I am unable to search the notes sections of my contacts in the public folder section.

Needless to say I tried everything under the sun to get this to work, but I am stumped.

The search works perfectly find on the contacts in my mailbox.  I am able to search anything within the contacts.  Specially the notes section.

As soon as I create a contacts folder under the public folders I am unable to search the notes, but it will allow me to search the name or phone.  It is very strange.

The clients are running Outlook 2003 with the latest updates.

My goal is to be able to search evertying within the contacts in the public folder as I can on the contacts in the mailbox.

Thanks in advance.

Question by:alexsolares
    1 Comment
    LVL 74

    Accepted Solution

    If you've installed Exchange Service Pack 2, then you may have missed that the Offline Address Book format has completely changed with this upgrade.  Since you are using a Public Folder for a contact list, and are most likely using Exchange Cached Mode (for better performance), then you need to adjust how the Public Folder Address Book replicates itself to your local machine.  The Offline Address Book is a completely new version.

    The relsease notes which describe this are here:

    For the best information on how to configure this in your specific environment, download and then refer to the Exchange Service Pack 2 Online Help:


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
    A quick step-by-step overview of installing and configuring Carbonite Server Backup.
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now