Image in PDF file look fine, But the Print Out is blacken.

Posted on 2006-05-23
Medium Priority
Last Modified: 2012-06-27
Currently , I have an organization chart convert to PDF from a Word. After the conversion, I try to print the org chart from it come out blacken at those areas with text. Anyone have such problems?
Question by:aneky

Expert Comment

ID: 16741187
If you print the File from Word does it print perfectly on the same printer?

LVL 18

Expert Comment

by:Jose Parrot
ID: 16743777
Take a look at the fonts used in the chart.
Some are available to both printer and screen, some only to screen, some are scalable. Assuming the creation with Word and exporting to PDF not made by Adobe's Distiller, sounds the font used at creation time isn't available at print time.
MS Word shows different icons for each type. To be portable, consider the use of very common fonts as Arial and Times New Roman (you'll notice a TT icon in the font selection list) and avoid rare fonts.

Adobe Acrobat's PDF files are supposed to support printing as viewed at screen, so the problem should be at exporting time. If you watch the chart correctly in the screen when in Acrobat Reader, take a look at printer settings. If there are colors, the conversion to printing can be the cause.


Author Comment

ID: 16747834
Well, problem I do not have the word copy as this is send by someone else. Therefore, I cannot ascertain what the cause but it is quite prevalent lately as I got quite a number of users having this problem.
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Author Comment

ID: 16758523
Well I got the org chart which is created from powerpoint. After it is converted to pdf, I check under the document properties it did not list any of the fonts type that means the whole powerpoint is convert to PDF as a image. If I print from the ppt it look fine the problem comes when printing from the pdf, whereby the org chart boxes will be printed as black. I have try update the reader the problem still prevalent. Any people have same problem as me and found solution for it.

Author Comment

ID: 16758730
I have found the solution to my problem. At the print menu of acrobat reader/writer, click on the advanced button to access the advanced printing option. make sure the Print As Image checkbox is checked. Then the pdf will print fine with no black patches.

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ID: 17160095
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