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OSA.exe Application Error

Posted on 2006-05-23
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Last Modified: 2008-02-01
I have read the other OSA.exe posting but have further questions.

We have a Windows XP SP2 system running Office 97 SP2. The Office software was installed with local admin rights to the computer. When a user who has Power User rights attempts to use any of the Office 97 applications they get the following error message...

OSA.EXE Application Error

The application failed to initialize properly (0xc0000022). Click on OK to terminate the application.

I have removed Office Startup from the startup folder but that has not helped. The only thing that seems to help get rid of the problem is to give the user local admin rights to the box but we really do not want to do this due to security reasons.

Does anyone have any another suggestions?

Thank you.

Beth
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Question by:mltets
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bruintje earned 1400 total points
ID: 16744942
Hi mltets,
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you could try the steps in this post
source: http://groups.google.com/group/microsoft.public.word.setup.networking/msg/5dd1161395c82bd8

01. Log in as Administrator
02. From the Desktop, Double-click on My Computer
03. Right-click on C:
04. Click on Properties
05. Click on the Security tab
06. Click on Advanced
07. Check the box that says, "Reset permissions on all child objects & enable propagation of inheritable permissions."
08. Click on OK
09. Click on Yes... this begins the resetting of permissions, but will trip on C:\pagefile.sys as it is use.
10. When you get to this point, just click on Continue and it will complete the operation
11. Then you're done.  Log out.  When the end user logs in, the Office97 apps launch and perform as expected.

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bruintje
share what you know, learn what you don't
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by:mltets
ID: 16745301
These steps worked perfectly!!!

Thank you for your help.
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LVL 44

Expert Comment

by:bruintje
ID: 16745325
glad it did, thanks for the grade :)
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