Outlook 2003 Outbox Subfolders?

Posted on 2006-05-23
Last Modified: 2012-05-05
I have a user that has major hangs when sending email.  Today I found a subfolder under the OUTBOX.  Could a subfolder under the OUTBOX cause a hang when sending email?  
Question by:kessdarln
    LVL 9

    Expert Comment

    What is the OS?  What version of Outlook?  Outlook Express?  Need more information...

    Author Comment

    Windows XP Pro SP/2.  Office 2003 SP/2.  Microsoft Outlook, not Express.
    LVL 9

    Accepted Solution

    It's possible, but unlikely.  Try moving the folder to a PST, still hangs?  If so, try a clean restart of Outlook using command line:


    Clears and regenerates free/busy information. This switch can only be used when you are able to connect to your Microsoft Exchange server.
    LVL 97

    Assisted Solution

    Greetings, kessdarln !
    >>Could a subfolder under the OUTBOX cause a hang when sending email?  

    Yes, it can interrupt the send.  Outlook is trying to send the folder, and stops sending other emails. Remove the folder.

    Best wishes!
    LVL 97

    Expert Comment


    We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

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