asked on

Compaq Evo N610c - USB on port replicator not working

I have a Compaq Evo N610C laptop - with issues

Call came in that wireless mouse and keyboard isn't working (I hate those things). That device itself does as I've tested it elsewhere. However, the USB ports on the port replicator aren't working. So, obviously, I tried another port replicator - one I know works. Still nothing. The USB ports on the laptop itself work, so that is my temporary solution.

My boss says that this user had problems with this before and they replaced the MB in the laptop - which worked for about the last month.

Any thoughts?

Thanks for your help

SOLUTION

rid

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER CERTIFIED SOLUTION

AndreDekolta

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Joe Rud

ASKER

I saw in another forum that the port replicator on the N610 doesn't go far enough in the dock port on the bottom of the laptop. Any truth to that?

Joe Rud

ASKER

Now it's working just fine like nothing was ever wrong with it...Please be patient while I try to make it not work again...

Joe Rud

ASKER

I haven't had any problems with this since my last post, so I'm thinking it is resolved. I have taken the steps that both of you recommended and it seems to have helped.

Thank you for your time.