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Protocol specific error codes TCP/IP SOCKETS

Hi ,
I need  help in investigating Protocol specific error TCP/IP Sockets which we get from time to time randomly on the reporting system. I don’t see any pattern.

Sometimes users get this type of error when they click on the  report first time when they click on the reports tab second time report data displayed on the screen.
Any idea?  


"A communication error has detected. Communication protocol being used:
Reply.fill() Communication API being used InputStream.read(). Location where the error was detected : Insufficient data: Communication function detecting the error.*
Protocol specific error codes TCP/IP SOCKETS


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tpolnyi
Asked:
tpolnyi
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1 Solution
 
quistlogicCommented:
maybe they arent waiting long enough? or you dont have a long enough delay (the database is ssssssssssssslowwwwwwww)
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ClickCentricCommented:
TCP/IP Sockets are the type of error, not an error code.  It simply means there's a socket error, doesn't tell you anything more.  quistlogic is probably right, it does seem like a timeout.  If there's a delay before they see the message, they're timing out..if the message comes up quickly, it's probably another running process that's causing it to time out, maybe not finishing fast enough to handle a new connection?
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tpolnyiAuthor Commented:
It make sense.
 Is it possible for me to recreate the same type of error?  
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ClickCentricCommented:
Well, technically yes...if you recreate the exact same situation which created the error before.  The problem is that can be exceedingly difficult to do in some situations, depending on what's causing the problem.  I'd start off checking the log files.  There should be some more detailing information there.  Also, see if the app has a debug mode that can let you increase the amount of information logged.  The more of what's happening when the error occurs that you can see, the easier it will be to track down.  A lot of error resolutions never allow someone to recreate the error because what's happening to cause the error can be really confounded, like 3 users doing certain things at the exact same time.  Theoretically it can happen, but a real pain to try to replicate.
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tpolnyiAuthor Commented:
Thanks again I really appreciate your help . I am new in Web development and Java, switched from the mainframe.
Have to go through some adjustments and humble experience.

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ClickCentricCommented:
I am not a fan of java.  I like it's portability, I like it's functionality, I like it's concept....but anything that creates error messages even more convoluted than Microsoft's is just evil.
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