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WiFi card not working...

I have a Toshiba Satellite laptop, and my wifi card has ceased to work. Here are the symtpoms:

---The switch on the side of the laptop for turning on and off wireless has ceased to work. There used to be a light that appeared when the switch was turned on. It's no longer functioning.
---In my Device Manager, under Network Adapters, I have 3 items: 1349 Net Adapter #2, Atheros AR5004G WIreless Network Adapter, and Realtek RTL8139/810x Family Fast Eterhet NIC.
---The 1394 adapter and the Realtek NIC are not functioning (red x's over the icons). I have tried uninstalling and reinstalling the driver for the Realtec card, but after a few minutes, it disabled itself.
---I cannot find any downloads for the 1394 net adapter.

What do I need to do? Any help would be greatly appreciated. Thanks in advance.

Isaac
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isaacr25
Asked:
isaacr25
5 Solutions
 
MarkCommented:
What model of satellite do you have, also is the OS installed the Toshiba version or is it a retail version.
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isaacr25Author Commented:
Its a Satellite M35X S149. The OS currently installed is the one that came with the laptop. Thanks.
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navinquadrosCommented:
Hi isaacr25,

Let's nail this step by step. First of all, let's identify the cards:

1. 1349 Net Adapter is actually a Firewire card. All new laptops come with this port, though I've never really used it. You don't need to bother about it, because Windows XP would automatically detect it and keep it running. If you're paranoid about security, disable it safely.

2. The Realtek card is your LAN Ethernet port. It won't come on unless it has a live Ethernet cable attached to it. So try connecting a cable to it and see whether it works [i.e. whether the red X icon goes away].

3. According to what you have described, I'm guessing that your physical Wireless Switch [on the side of the laptop] is not working. What is the status of the icon for the wireless card? Is it faded out or with a red X icon like the others?
Right click on this icon and Select Enable/Disable and check what happens.

Write back and keep me posted.

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conradieCommented:
If it is the hardware switch and it is still under any manifacturers warranty then call them and have them replace/fix the swtich. If not, then you may have to open the case- do you feel comfortable doing this?
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masnrockCommented:
Have you tried updating the drivers on the laptop? If everything's up to date, then go ahead and call tech support as mentioned (unless you're covered by a store warranty). Warning about Toshiba's tech support: It's offshored and it's pretty crappy.
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isaacr25Author Commented:
Guys,
     I did some troubleshooting, and all drivers etc acted as though the wireless radio was turned on, even though it wasn't. I went into BIOS, just to see if I could see anything funny, then exited without saving any changes and rebooted. Guess what?! It now works fine! The switch works and I can get on my wireless network. I have no clue as to what the problem was, which I don't like, but at least its working now.

Admin, can we split the points among all responders? Thanks.

Isaac
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isaacr25Author Commented:
Update:
    The wireless connection is now working, but at a much less sensitive setting. Even in the same room as the router, I'm getting low connectivity. If I go outside of the room, connectivity is lost. Does this point to a hardware problem? Thanks.

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MarkCommented:
Perhaps there is a problem with the internal antenna. Can you access the WiFI card to see if the cable came loose or if its not seating properly. Its located under the keyboard so you need to do a partial disassembly . Check here for a guide.
http://irisvista.com/tech/laptops/ToshibaM35X/satM35X_1.htm  The wireless card info is on page 2 of this guide.
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isaacr25Author Commented:
I just realized that the laptop was auto-connecting to the wrong network. Now that the switch works, and now that we'reconnecting to the correct network, everything's fine. Thanks for all of our sugestions guys.
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