unable to get POP service working on exchange 2003

I am wanting to be able to POP my email from a SBS 2003 running exchange with SP1

Internally I can POP the exchange server and download mail but externally I can not

Error is that the server can be found but it is not responding

I can telnet the server on port 110 and enter a black window but cant seem to type any commands that work

Am I missing something, what do I need to do to get it working externally
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jimcrintAsked:
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
Oh yeah I did..

"Basic Troubleshooting"

2c.

http://support.microsoft.com/kb/161118/en-us
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Irwin SantosComputer Integration SpecialistCommented:
apply your username in your client as follows

domain\username
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jimcrintAuthor Commented:
I did this and got the same error

The specified server was found but their was no reponse from the server.  Please verify that the port and SSL settings are correct

I have check the port and it is 110 and it is not using SSL
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Irwin SantosComputer Integration SpecialistCommented:
pop3 server...use IP address instead of FQDN

what happens then?
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jimcrintAuthor Commented:
exactly the same error
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Irwin SantosComputer Integration SpecialistCommented:
in the Exchange Systems manager, under PROTOCOLS, is the POP3 service started?
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jimcrintAuthor Commented:
When I telnet another server that I know works I get a line along the top saying what the server is and it is using POP.  When I type an entry I get an err etc

When I telnet my server I get a black screen and if I try to enter any thing I get no returns at all.

Internally it is OK but from the outside something is wrong
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jimcrintAuthor Commented:
Yes the service is running and work OK from the internal network
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Irwin SantosComputer Integration SpecialistCommented:
right click on the POP3 service, choose properties, and make sure it is ALL UNASSIGNED.
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cvanhoudtCommented:
Try authenticating "domain\username\alias" instead of "domain\username".

Cheers,
Kris
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Irwin SantosComputer Integration SpecialistCommented:
@cyanhoudt...I remember seeing that someplace...and I think it will work.
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jimcrintAuthor Commented:
i dont have access to the clientuntill tomorrownight now. Ihad a read of that article and I dont think the problem is about authentication.

2. Use the Telnet tool to connect to the Microsoft Exchange Server. To do so, follow these steps:

a.  On the e-mail client, start Telnet. For the host name, type the name of the Microsoft Exchange Server computer, and for the port type, type 110. If a "term type" is requested, do not type anything. For example, type the following command to start Telnet:
telnet server 110
where server is the name of the Microsoft Exchange Server computer. If you are running Windows 95, Windows NT Workstation, or Windows NT Server, you can type the above command at a command prompt or in the Run dialog box. If you are running Windows NT Workstation or Windows NT Server version 3.51, you can open the Run dialog box from the File menu or the task list.

When you type the above command and then press ENTER, a message similar to the following should be displayed:
+OK Microsoft Exchange POP3 server version 5.0.1457.10 ready
 
 I can not do this, i can get to the service but it does not show the message

The virtual server has allunassigned
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Irwin SantosComputer Integration SpecialistCommented:
well.. post your results then.
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jimcrintAuthor Commented:
Sorry about the delay. I gave up and am using RPCover HTTP instead
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Irwin SantosComputer Integration SpecialistCommented:
well Ok.. perhaps you want to close the question
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank yoU!
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