Remote Desktop issue

Posted on 2006-05-24
Last Modified: 2010-08-05
In an attempt to lock down an owa server. I made some changes to the services on the box. After a while I noticed that I could no longer remote desktop into  the server using a domain account. I can however remote desktop using the local admin account on the server.I have re-enabled all the usual term services and remote desktop services.

The error i get is : "The RPC server is unavailable"

I can email a list of the server services as I only have screen shots and cannot paste them in here.

Question by:bjbit
    LVL 30

    Expert Comment

    post the screen shots here...

    you will have to create an account.

    when done with uploading your images.. post the final link here so that we can see what you have.  image max size is 500k.

    aside from that, when you restart the server, can you access then?

    Author Comment

    screenshots are posted here

    I have rebooted the server several times.

    LVL 30

    Expert Comment

    you have several MS Exchange services that did NOT start (listed as AUTOMATIC but no indication of Start process). manually start them up and see if it runs..if not, report back the error, and the detail of what the events viewer displays.

    Author Comment

    This is a live owa server so the exchange services havent been cluded in the lockdown. There has been no owa issues post/pre reboot/lockdown. I dont believ that starting these exchange services will have any effect on term services.
    LVL 30

    Expert Comment

    Ok...I'll check up on this after I get some's 5am in Hawaii and have been up all night long.
    LVL 30

    Accepted Solution

    Before I turn is a Sebo2000 solution from PAQ
    This problem occurs if the server is multihomed (a box in a DMZ also attached to a service network) and the NIC bound to terminal services is not the first adapter in the binding / provider order. Open Network connections and go to Advanced Settings. Examine the connections window on the Adapters and Bindings tab. Ensure that the NIC you have set RDP to answer on is the top NIC in the order.
    This is also a permissions/access violation error. Check the permissions on the local drive of the Terminal Server. Drive “C” must have read/list/execute for Users.

    And make sure if ISA is installed that RPC port 135 is open

    Also check:
    Terminal Services Client Cannot Obtain Terminal Services User Configuration from Domain Controller During Logon;en-us;331627

    Troubleshooting "RPC Server is Unavailable" in Windows;en-us;224370

    The Active Directory Migration Tool displays a "RPC server is unavailable" error message in Windows Small Business Server 2003;en-us;837366

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