Remote Desktop issue

Posted on 2006-05-24
Medium Priority
Last Modified: 2010-08-05
In an attempt to lock down an owa server. I made some changes to the services on the box. After a while I noticed that I could no longer remote desktop into  the server using a domain account. I can however remote desktop using the local admin account on the server.I have re-enabled all the usual term services and remote desktop services.

The error i get is : "The RPC server is unavailable"

I can email a list of the server services as I only have screen shots and cannot paste them in here.

Question by:bjbit
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Expert Comment

by:Irwin Santos
ID: 16749631
post the screen shots here...


you will have to create an account.

when done with uploading your images.. post the final link here so that we can see what you have.  image max size is 500k.

aside from that, when you restart the server, can you access then?

Author Comment

ID: 16751599
screenshots are posted here http://www.ctrlaltdel-usa.net/yabb_2_1_superman/YaBB.pl?num=1148480671/0

I have rebooted the server several times.

LVL 30

Expert Comment

by:Irwin Santos
ID: 16751863
you have several MS Exchange services that did NOT start (listed as AUTOMATIC but no indication of Start process). manually start them up and see if it runs..if not, report back the error, and the detail of what the events viewer displays.
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Author Comment

ID: 16751991
This is a live owa server so the exchange services havent been cluded in the lockdown. There has been no owa issues post/pre reboot/lockdown. I dont believ that starting these exchange services will have any effect on term services.
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Expert Comment

by:Irwin Santos
ID: 16752033
Ok...I'll check up on this after I get some sleep...it's 5am in Hawaii and have been up all night long.
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Accepted Solution

Irwin Santos earned 1000 total points
ID: 16752054
Before I turn in...here is a Sebo2000 solution from PAQ
This problem occurs if the server is multihomed (a box in a DMZ also attached to a service network) and the NIC bound to terminal services is not the first adapter in the binding / provider order. Open Network connections and go to Advanced Settings. Examine the connections window on the Adapters and Bindings tab. Ensure that the NIC you have set RDP to answer on is the top NIC in the order.
This is also a permissions/access violation error. Check the permissions on the local drive of the Terminal Server. Drive “C” must have read/list/execute for Users.

And make sure if ISA is installed that RPC port 135 is open

Also check:
Terminal Services Client Cannot Obtain Terminal Services User Configuration from Domain Controller During Logon

Troubleshooting "RPC Server is Unavailable" in Windows

The Active Directory Migration Tool displays a "RPC server is unavailable" error message in Windows Small Business Server 2003

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