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auto response for outlook 2003 sp2

Posted on 2006-05-24
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Last Modified: 2010-03-06
Hi All,

background
SBS2003 with exch

user wants auto response to email sent in with specific subject.

i can see that the rules allow us to do this while outlook is open (client side) and 'get the server to respond (server side)

have set up the rule both ways and in the rules window it has 'crossed tools' which i assume means that this is not set up correctly.

The client side option is not  an optio for us as we need the replies to go out even at midnight (for example)

the server side rule looks correct, it is quite easy to set up.

however it is not working

question - does the server only reply at certain times of day eg all replies go at 0200hrs, or something like that? if so can i change this
are there any  other issues i should  know about to get this working?

additional - at the moment neither the client or server side responses work. have tested both.

TIA
Gareth

(have seen similar on this site but no solution, so come on guys lets get it sorted for more people than just me!!)
Would like to give this 1000pts but i cant, sorry.
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Question by:gareth629
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Author Comment

by:gareth629
ID: 16751194
HI Guys,

Sussed it, if anyone else wants to know.

exch 2003 ESM

Global setting - internet message format - default settings - properties - advanced

put a tick in allow auto responses

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by:Sembee
ID: 16772772
You realise that is a global setting?
- all of your users will now be able to setup automatic replies.
I don't enable that option for one good reason - email loops. If the user is automatically replying to a certain message, and the sender also has an auto response (it happens) then you get a loop. The messages will keep looping until one of the server falls over.

Simon.
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