Bad USB Ports

Posted on 2006-05-24
Medium Priority
Last Modified: 2010-05-18
I have a Gateway 509GE Desktop that was damaged in a lighting strike.  Apparently, the strike came in through the phone line, took out our fax machine which in turn was plugged into the desktop via usb.  After some effort, I was able to get a working desktop that seems to have all the data and programs.  

However, only one out of seven usb ports work.  Now about every 10 minutes the system locks up and can only be restarted by shutting off the power and starting over.  Aside from the fact that it's almost unacceptable to have no usb ports, what are my options? Four of the six bad usb ports are integrated in the motherboard.

Any suggestions are welcome.

Question by:mwclassen
LVL 69

Accepted Solution

Callandor earned 1200 total points
ID: 16753450
It sounds like the USB ports were damaged - I would normally suggest a powered USB hub or a PCI USB card to provide more ports, but the periodic lockups indicate that the motherboard is damaged, so I would recommend replacing that.

Author Comment

ID: 16753730
I was of the same mind, but knowing just enough to get myself in trouble I was wanting a second opinion.

The next thing I feared was the integrity of all that appeared to be working fine.  As loud at pop was coming from my desk, I'm a little suprised that anything works!



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