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How to receive emails from a another user email account

One of the user in the company has requested to receive emails from a ex-employee email account. There are clients that are sending emails to this ex-employee account. How can i direct it to this user Outlook so that he is able to receive email from the ex-employee account and also from his own email account.

Thank you!!
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npe511
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npe511
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1 Solution
 
aa230002Commented:
Which version of Exchange and Active Directory is this?
Is the user account and mailbox for Ex-employee still exist in your Global Address List or Exchange organization?
If yes, pull up the properties of the user account in Active Directory Users & Computers - Exchange General - Delivery options and set the forwarding from Ex-employee to this requesting user.

In case, user account and mailbox for ex-employee has already been deleted and removed (or you want to remove it soon) from Active Directory, you can assign / add ex-employee's email ID to this new requesting user.

pull up the properties of the new requesting user, email addresses tab, add - new SMTP address - and add the email address of ex-employee here. (you can add this address here only if this address doesnt exist otherwise, it will have duplicate addresses and mails will start bouncing)

Thanks,
Amit Aggarwal.
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npe511Author Commented:
Thank you Amit!! Easy to follow instructions..got the answer straight away!!Is is possible to forward to mutiple users?
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aa230002Commented:
yes, you can forward to multiple users also, but for that, you willl have to create a distribution group and add all these users in this new group and add the group in the forwarding field - User properties - Delivery options.

Thanks,
Amit Aggarwal.
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