Users can't open PDF through Terminal Services
Posted on 2006-05-24
I work at a company that has remote locations where users login and access a program that, amoungst other functions, runs in Internet Explorer and produces PDF documents for them to open up within the window to view and/or print and save. For some reason certain users (and I cannot find any consistency between these users), cannot view these documents. When they click on the link, they get the following message:
Internet Explorer cannot download ******** from <IP Address of server that program runs on>
Internet Explorer was not able to open this Internet site. The requested site is unavailable or cannot be found. Please try again later.
I have installed the latest version of Acrobat, i have uninstalled and re-installed the latest version of Acrobat. I've uninstalled and gone back to version 6, and that didn't work either. If I create a new user, they get the same problem, and if I copy an existing user that doesn't have the problem, the copy still gets the problem.
The program that runs within the web page requires a login, but if you login to the Terminal Server as a user that has the problem, it doesn't matter who you login as to the program, it will have the problem.
Tried Firefox, and that works to some extent, but the rest of this program does not function well within Firefox, so currently our users with login using Firefox if they want to access these PDFs but is not a real solution as they have to switch between IE and Firefox to get full functionality of the program.
Any help or suggestions would be greatly appreciated.