Cant send fax through SBS2003 shared fax
Posted on 2006-05-24
We have a Test lab setup running SBS2003 & I am trying to get the shared fax working, I have the internal fax connected to our dsl wich has a central filter spliter connected.
I installed an ESS ES56T-P data fax modem & then configured shared fax through the to do list.
I try to send a fax on the server through the fax console to our office fax, the results are as follows:
Fax monitor pops up status dialing our office fax #, then our office fax rings 3 times and the display read out is recieving. The fax monitor status is still dialing & after 1.04mins the monitor saids there was no answer. Eventally after trying to resend a couple of time the fax fails to send.
I checked the evnt log there is a warning event id 32013, description the attempt to send a fax failed, there was no answer, this service will attempt to resend the fax.
I also tried to recieve a fax on SBS2003 this aslo failed. The event log has an error event id 32092, the fax service failed to recieve a fax.
I have tried stopping & restarting the fax service, no results.I have also unistalled the shared fax service, then re-installed and ran the to do list to configure the fax, experience the same results as above.