We have recently bought a HP Laserjet 9050n Printer with the 2000 sheet input tray and we have set up 2 separate printer in Windows NT4 Server SP6a 1 called Renewals, 1 called Reports.
the Renewals Printer uses the PS Driver the Reports Printer uses the PCL6 Driver.
we want the Renewals Printer to exclusively use the 2000 Sheet input tray which is A4 on Letterhead paper and the Reports Printer to use either tray 2 or tray 3 which is A4 Plain Paper.
I have configured the Printer so that it knows trays 2 and 3 are Plain A4, and tray 4 (the 2000 sheet input tray) is A4 Letterhead.
I have also configured the Print Queues on the server so that the Renewals Printer Document Defaults are set to use A4 Letterhead, and the Reports Printer Document Defaults are set to use A4 Plain.
now, I did expect that, based on the above, that print jobs sent to the Renewals Printer would automatically print from Tray 4 and Print Jobs sent to the Reports Printer would automatically print from either tray 2 or 3 (depending on which had paper in them).
However, when Jobs are sent to the Renewals Printer, the control panel on the printer asks for Plain Paper to be loaded into Tray 1, unless you press the green button, and then you can specify tray4. When jobs are sent to the Reports Printer, they automatically print off from Tray4.
where have I gone wrong in the configuration?