Link to home
Start Free TrialLog in
Avatar of hamilton72
hamilton72

asked on

Server responds System I/O Error when trying to Purge Deleted Messages

I am trying to resolve why one of my end users is unable to purge his deleted messages on our IMAP server.  He receives a System I/O Error when he either tries to use the Purge Deleted Messages command in Outlook, or if he tries the Expunge command off of our server through webmail (we are using SquirrelMail).  I've searched for information on the error on SquirrelMail's site - but cannot find anything.  Please help!  I am new to working with IMAP servers.
ASKER CERTIFIED SOLUTION
Avatar of moorhouselondon
moorhouselondon
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of hamilton72
hamilton72

ASKER

Good question.  I'll get back to you on that.  Been out of the office for holiday...
Thank you morehouselondon! It was indeed a permissions issue.  We run IMAP off of Cyrus (on an Apple XServe).  There was an issue with permissions on a couple of files used to cache mail.  We updated permissions, and ran a reconstruct command to fix the problem.