[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


Server responds System I/O Error when trying to Purge Deleted Messages

Posted on 2006-05-25
Medium Priority
Last Modified: 2010-05-18
I am trying to resolve why one of my end users is unable to purge his deleted messages on our IMAP server.  He receives a System I/O Error when he either tries to use the Purge Deleted Messages command in Outlook, or if he tries the Expunge command off of our server through webmail (we are using SquirrelMail).  I've searched for information on the error on SquirrelMail's site - but cannot find anything.  Please help!  I am new to working with IMAP servers.
Question by:hamilton72
  • 2
LVL 31

Accepted Solution

moorhouselondon earned 1000 total points
ID: 16763615
Are the Windows Security permissions to the IMAP folders set to allow Deletion?

Author Comment

ID: 16790187
Good question.  I'll get back to you on that.  Been out of the office for holiday...

Author Comment

ID: 16818068
Thank you morehouselondon! It was indeed a permissions issue.  We run IMAP off of Cyrus (on an Apple XServe).  There was an issue with permissions on a couple of files used to cache mail.  We updated permissions, and ran a reconstruct command to fix the problem.

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses
Course of the Month18 days, 17 hours left to enroll

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question