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Can OS Commerce do order processing, despatching etc.....

Dear All,

I understand that OSCommerce is great for Website Shopfronts, shopping carts etc. But what else can it do? Basically I am wanting to automate the complete fulfillment process from Order processing, Despatch/Picking , Stock Control and finally Accounts S/W integration. My other Sales Channels are Ebay and Telesales so there needs to be some form of integration.

Any ideas great received.

Sam
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SamJolly
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SamJolly
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3 Solutions
 
ShaneJonesCommented:
It does the lot, I used the protx contribution in my old job i also had ebay processing the payments on this.

On the oscommerce website there is a wealth of informations and extra addons so that you can customise however you like.

Shane Jones
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SamJollyAuthor Commented:
Shane,

Thanks for your quick reply. Can I provide a few more details:

My friend has 3 sales channels
a) Ebay/SellerPro/Paypal
b) OsCommerce/Protx
c) Telesales.

Currently they print off paper invoices from Ebay and OSCommercia (X2) and use these to coordinate picking and packing, retaining one copy for accounts which is currently "Typed" into Sage !! I believe he needs one command and control system to coordinate the "Fulfillment Workflow". To Date we have been reviewing specialist Mail Order software, but I suddenly thought that OS Commerce may be able to act as this "Fulfillment Workflow Engine". Obviously there needs to be a bidirectional link(???) between Ebay and OSCommerce to get the orders, and possibly to publish stock listings to Ebay from OSCommerce. What about Purchase Order processing for out of stock items etc.

Really appreciate your help, and thoughts,

Sam
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ShaneJonesCommented:
There are some additional features in eBay selling manager pro, with regards to stocking etc this may also have a stock upload. not too sure has been about a year since i last used SMP.

Have you looked at all of the contributions that are available in oscommerce, if you cant find one the forum on there is amazing I always had responses in minutes on there.

Shane

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SamJollyAuthor Commented:
Yes I have posted on the OSC forum, and still waiting. Mind you it has only been an hour...... lets hope......

Thanks,

Sam
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ShaneJonesCommented:
Hope you get an answer from that

Good luck

Shane
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pigmentartsCommented:
I know I am going off subject, but seen as you have posted on the online marketing section, I am going to give you some advice. ‘Don’t use eCommerce unless you want to spend a hell of a lot of time rewriting it, by the time you may have written one yourself’

Is not that eCommerce is lacking by all means it offers everything you could want in a kind of Frankenstein pick and mix, but without a lot of time and effort don’t except to be storming the ranking with such a system.  

Now I know most of avid osCommerce loves will now be on my back but until I worked for the company I am with I was one of you, so be nice.

But before you shout at me read this: http://blinduser.blogspot.com/2006/03/5-reasons-not-to-use-oscommerce.html

This is backed with the fact the company I worked for use it for a while, SEO is not on the top of the osCommerce list of priorities, and we stopped using it a long time ago.

The second the company started using GOOD CODE, better standards the sites shot up, until (not to blow my own trumpet) we were asked to work on a very large corporate site, what followed was recognition via our sister groups in magazine etc, and its all down to oscommerce lack of good standards!

Take this how you will.    
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SamJollyAuthor Commented:
Thanks, I like a bit of frank writing....... and yes I really appreciate the broad advice.

Yes, It is very true that you can extend some of these frameworks to do anything, but then that costs time. One would be better off buying a spot solution that solves your specific problem, and becuase these tend not to be bespoke they are better supported.

Any other views hugely welcome......

Sam
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pigmentartsCommented:
they are many order processing systems out there that integrate with eBay, these would be better to build your own system around if time permitted.

One should system I like is ‘order history software’ it integrates with mals free shopping carts, tracks all orders from all big payment processors like protx, worldpay PayPal etc. you do the simple ecommerce site in a server side language (php cf etc) use mals, which tracks via order history.

The system above will be fast easy to set up, puts you  in control and what more will do everything you need it to do. Shop > cart > orders > invoice > tracking etc
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SamJollyAuthor Commented:
I have just had a discussion with someone more familiar with OS Commerce and I can see why it has problems with listings. As far as I understand the PHP code always generates the HTML dynamically.  So of course indexing is going to be a problem. To solve this problem I suggested have some static home pages that can be search optimised which then link to OS Commerce pages.

It seems to me OS Commerce is a good option for certain problems.... Yes it does have its limitations. The important thing is to understand these and account for them. However it is cheap and your data sits in an acceptable MySQL database. The other options can cost anything upto £10K.

With regards to Ebay integration I found software such as AuctionBlox that seems to link Ebay data to OS Commerce which means that one can use the OS Commerce Database as the main repository.

Food for thought...

Sam
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pigmentartsCommented:
yep that all sounds right. you really need the product pages to be static ones as they are the pages your want found!

you could go a little way by using mod-rewrite in php but i have seen little to show this actually works.

the good thing is that if you have time its open/s and you could write a process which takes the dynamic pages and generates static ones in vailded HTML or XHTML and uses good CSS etc this would help i lot!

i hope you get it sorted, all the best, good luck!



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SamJollyAuthor Commented:
Thanks for all your advice. I have recently been advised about "Zen Cart" which apparently addresses some of the short comings of OSC particularly the search engine indexing and better use of CSS.

Sam
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