mceejay
asked on
microsoft outlook 2000 - may have deleted files used
Hi,
I removed a few programs from my laptop the other night, then yesterday when I turned it on, my Outlook icon was missing from my desktop. I tried opening it from the Programs folder, but gives me 'operation failed' message and then closes. I tried opening the mail folder in the control panel, but it will not open. I've run several virus and spyware removal programs(spysweeper, adaware, norton antivirus) and cleaned my laptop up as best I can, but still cannot access Outlook. Do I need to re-install and if so, how can I recover my emails, if this is at all possible?
Thanks,
mceejay
I removed a few programs from my laptop the other night, then yesterday when I turned it on, my Outlook icon was missing from my desktop. I tried opening it from the Programs folder, but gives me 'operation failed' message and then closes. I tried opening the mail folder in the control panel, but it will not open. I've run several virus and spyware removal programs(spysweeper, adaware, norton antivirus) and cleaned my laptop up as best I can, but still cannot access Outlook. Do I need to re-install and if so, how can I recover my emails, if this is at all possible?
Thanks,
mceejay
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mceejay,
We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
ASKER
hi War1,
I had to re-install my outlook anyway, I think there is a worm or virus on my system, it has been progressively getting worse. Now my whole system has trouble just booting up. I may have to send my laptop to an expert just to get it cleaned up. I will be saving the data on my hard drive and sending it to either Best BuY where I still have a warranty, or just wiping everything out and starting over once I backup my hard drive. Thanks for the follow-UP!
I had to re-install my outlook anyway, I think there is a worm or virus on my system, it has been progressively getting worse. Now my whole system has trouble just booting up. I may have to send my laptop to an expert just to get it cleaned up. I will be saving the data on my hard drive and sending it to either Best BuY where I still have a warranty, or just wiping everything out and starting over once I backup my hard drive. Thanks for the follow-UP!
ASKER