Can not create new mailbox

I am trying to create a new user account & mailbox on our exchange server. When i create a new user in Active Directory i am able to get through the user name & password screens. When i get to the 'Create an Exchange mailbox' screen the Alias and Server boxes are filled in, but the 'Mailbox Store' box is empty. If i click the drop down, it is empty, and i can not type anything into it. When other admins log in; there 'Mailbox Store' is filled in and they can click the next button. I have the highest level of access available, so i dont think its a rights issue.

The Exchange server is on Win 2003 Server

Any suggestions.
Who is Participating?
If other administrators can see the same information on the same box then I would suspect a duff Windows profile. Rename and recreate.

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