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CSRSS.EXE takes up 100% CPU when Photoshop Runs

Posted on 2006-05-25
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I have a Windows Xp Home Edition PC (Intel D865PERL Motherboard...P4 2.4ghz, 1gb Ram, evga 7800gs video 256mb(agp) 40gb IDE HD...etc). I recently intsalled Photoshop CS2 on it, and it ran alright for a few minutes and then went downhill real fast. It is very seriously lagged. I investigated and found that csrss.exe was using almost all and at some points all 100% of the cpu.

I searched the internet extensively as well as here and found no solution as yet. Two things I found that did not work, or were irrellevant:

1. corrupted profile. It was based on a Microsoft KB item which said that csrss.exe went to 100% when right-clicking in explorer. I created new profile, deleted old. rebooted. no difference.

2. Some virus/spyware/trojan appears as csrss. done all the checks, only one original file of csrss found anywhere, all scans come up negative. Virus theory eliminated.

The cpu only spikes (as far as I have seen) when I run photoshop. amount of memmory available while all this is running is still more than adequate...around 300 or more mb free.

Could it be related to gdi, or is it something else? I am in desperate need of an answer. Please help

ITS_Tim
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Question by:ITS_Tim
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by:FriarTuk
ID: 16766954
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by:FriarTuk
ID: 16766968
run sfc /scannow in case any of ms system files were changed by any applications
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by:ITS_Tim
ID: 16771251
Will do the SFC scan tonight...I am not at my computer now. The link you gave is the same as #1 on my list, which was largely ineffective in solving my issue.

Will report back as soon as I know whether it worked or not. Still send more solutions though if anyone has other suggestions.

Thanks

ITS_Tim
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by:FriarTuk
ID: 16806008
hey Tim, did the sfc help? if not try following that link about corrupted user profiles.
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by:ITS_Tim
ID: 16807463
I am sorry, had another problem with my other pc...with photoshop as well...causing cpu spikes and aweful performance, found the solution for that one...and tried it on this pc and it worked as well. I did try the other two suggestions...neither of which worked.

The solution was amazingly simple...disable font preview in the preferences. it made all the cpu problems go away.
I have over 4000 fonts installed, so it was working really hard to show all of them...turned it off and now it works beautifully.

Seeing as no one else respond to my problem here, and even though you didn't give me the solution, I will award you a few points just for trying to help anyway.

Thank you for your suggestions, they were still helpful.

ITS_Tim
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by:ITS_Tim
ID: 16807524
Actually, to make it easier for anyone scanning these questions to know the solution, FriarTuk, please post the answer to the question and I will accept the answer and you will be awarded the full points for the question.

answer: Turn off Font Preview in Preferences -> Type

Thanks.

as soon as I get the e-mail showing you have responded I will come and accept answer.

ITS_Tim
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FriarTuk earned 1500 total points
ID: 16807727
thanks - WOW 4000 fonts ???

answer: In PhotoShop - Turn off Font Preview in Preferences -> Type
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by:FriarTuk
ID: 16887182
hey tim, must not have gotten the email, hope this gets thru.
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by:FriarTuk
ID: 16887491
thanks tim.
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by:ITS_Tim
ID: 16888364
no prob...I thought I did this already...all apologies.
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