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Microsoft Office XP Pro hangs when saving documents in My Documents folder

Whenever I try to save a document (new or re-saving an old document) in Word, Excel or Front Page  by clicking on my-documents, save as and then save in (clicking the down arrow), the application hangs.  Re-clicking the down arrow adds the "(not responding) tag.  After about 30 seconds, I can move on.  As best I can tell, this began after I installed Adobe Acrobat Reader 7.07 a week ago.  I have tried uninstalling that application, but to no avail.  I have read elsewhere on this side about the Microsoft security update.  I did not install that one, and do not have the Verslid (or whatever that was called) running when I check task manager.   I have not upgraded to SP2 (running XP Home Edition) because of compatibility issues with some older tax software I need to run.  Any help with this would be appreciated.  The work-around to this problem is time consuming and impedes my productivity (the reason for the high point value).
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dicknortonjr
Asked:
dicknortonjr
1 Solution
 
garlin007Commented:
See if shutting down all your network connections (including any networks that may be defined on your firewire) fixes the problem. If so, the delay is caused by Word accessing the network during the shutdown and not getting a rapid response. When you turn off the network then Word doesn't try to access it, and the save is quick.

Slow response is typically due to a slow "home" router or due to a drive letter that is mapped to an unaccessible drive. Try unplugging and plugging back in your home router to reset it. Use Windows explorer to find all your mapped drives, and see if any are not responding when you try to display the files on the drive.
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dicknortonjrAuthor Commented:
Garlin, your solution was perfect!  I had previously mapped a laptop to my desktop to copy filed for a trip I was taking.  I forgot to unmap the drive.  When I disconnected it this morning after reading your comment, all the Microsoft products returned to working quickly as before.  Your answer was worth many times the monthly fee!  Thanks for your expert advice!!
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