"sfc /scannow" retry menu issue -- why does hitting RETRY eventually work?

Posted on 2006-05-25
Medium Priority
Last Modified: 2012-05-05
I see there are many posts here and elsewhere in which people put in their windows CD, and run SFC /SCANNOW, but the process keeps repeating a menu which asks you to insert the windows CD and hit Retry, More Info, or Cancel.

I tried one of the solutions at the very bottom here...
...which was simply to keep hitting "retry" over and over.  And it worked.  As the poster wrote, when you keep hitting retry, the progress bar eventually starts to move, either a little or a lot, until you have to use another series of "retries".  But you'll get to the end eventually.

What I want to know is -- what's going on here? Is the "sfc /scannow" process just "giving up" on a file, or eventaully skipping a file, and moving on?  Or is the optical disc data just barely being read -- sometines correctly, other times not?

This whole thing doesn't make a lot of sense to me...

thx for any info
Question by:dgrrr

Accepted Solution

triceice earned 80 total points
ID: 16765630
LVL 19

Assisted Solution

simpswr earned 80 total points
ID: 16765690
I run sfc from a command prompt . .

Click on Start . . Run . . type "cmd" ( without "'s ) . . then type sfc /scannow

It will usually ask you to insert the cd and restart
LVL 15

Assisted Solution

venom96737 earned 80 total points
ID: 16766276
If you have a computer that has sp2 on it and a disc that has sp1 on it it can cause this issue.
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LVL 93

Assisted Solution

nobus earned 80 total points
ID: 16767275
most probably your cd drive lens is dirty; try a lens cleaner.

Author Comment

ID: 16773000
venom - So if I'm using the exact disk I used to install the OS, then I can rule out content as the cause, correct?

nobus -- I assume a "lens cleaner" is a disk of some kind? Or do you mean going into the door of the device, and claningwith a tool?  Or taking apart the device and cleaning witha tool??
LVL 93

Expert Comment

ID: 16774416
i have it in the form of a cd, with little brushes on it.

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