Firebox X Edge (X15) locking up
Posted on 2006-05-25
I have a client with a Firebox X Edge, and every few hours or so the firewall just "locks up" nobody can get out to the internet, and can't get to the configuration screen to look at the configuration until we do a hard reboot.
I've talked with Watchguard support guys, and they told me to watch the number of NAT connections and if that goes down to 0 the firewall will lock up (Which I'm not thrilled about that behavior). Which I did and checked around for viruses, peer to peer programs etc that would be taking up connections all to no avail, it still locked up.
Next thing they are saying is to take the firewall back to factory defaults and reconfigure the whole thing back to the way it was because the configuration file may have become corrupt. That I haven't done yet because I'm REALLY not looking forward to doing that.
Does anyone else have any other thoughts on what else could be causing this before I spend a saturday reconfiguring?
I'm having it log to a syslog server and don't see anything there going on before it locks up, it just stops.
It has one site to site VPN set up and 5 MUVPN clients that are used, not sure if that helps anyone.
Any suggestions to troubleshoot would be very appreciated!