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Dell 3000cn Stopped Printing 1 month out of warranty...
My Dell 3000cn quit. Shows OK on printer console.
Pings OK. Sometimes web interface will start, but only if I cycle the Printer. Then the web interfact stops working shortly thereafter.
Removed RAM upgrade. Still has problem.
Tried uninstalling/reinstalling. .. same symptoms.
Tried printing reports from the Configure - Reports menu. Error Log and Printer Settings. Neither will print.
Tried replacing network cable...
Is my printer dead?
Pings OK. Sometimes web interface will start, but only if I cycle the Printer. Then the web interfact stops working shortly thereafter.
Removed RAM upgrade. Still has problem.
Tried uninstalling/reinstalling.
Tried printing reports from the Configure - Reports menu. Error Log and Printer Settings. Neither will print.
Tried replacing network cable...
Is my printer dead?
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and try it on another PC
Try clearing the printer's NVRAM (non-volatile memory). It sometimes acquires some garbage data that interferes with normal operation. For instructions see:
http://support.dell.com/support/edocs/systems/3100cn/en/UG/section21.html#1092297
http://support.dell.com/support/edocs/systems/3100cn/en/UG/section21.html#1092297
ASKER
I already did the NVRAM clear twice. No help.
my crystal ball says that a printer repair is looming around the corner.
Did you apply my first comment & nobus' another computer?
Did you apply my first comment & nobus' another computer?
ASKER
It printed OK from USB.
Freezes up as soon as I try network printing... so I'm thinking it's the NIC or the web software that's kaput.
It's out of warranty as of April, so it broke just in time for Dell, which makes me GRUMPY.
Thanks.
Freezes up as soon as I try network printing... so I'm thinking it's the NIC or the web software that's kaput.
It's out of warranty as of April, so it broke just in time for Dell, which makes me GRUMPY.
Thanks.
you may want to call ASAP...as sometimes within a month most reputable companies will honor the warranty...well most times
cool. thank you!