RyderPearson
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Quick Launch covers desktop with white screen
When opening an application eg word in XP the quick launch opens a white window which covers the entire desktop.I can drag this down the bottom so that it is out of view but it is still open.I have tried going to desktop in properties & deleting the default web page & unlocking the taskbar.This has not helped.Any ideas most appreciated
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Have you checked the taskbar to see what was being open or what process could be running to have opened it.
is it only in word? try to repair it : help section, analyse and repair
for office, do it from the add/remove software section
if you suspect malware, i suggest to run ALL these, updated :
adaware : http://www.lavasoftusa.com/
Spybot : http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/ online scan for trojans
http://www.spychecker.com/program/hijackthis.html download
http://www.hijackthis.de/index.php?langselect=english check the log
for office, do it from the add/remove software section
if you suspect malware, i suggest to run ALL these, updated :
adaware : http://www.lavasoftusa.com/
Spybot : http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/ online scan for trojans
http://www.spychecker.com/program/hijackthis.html download
http://www.hijackthis.de/index.php?langselect=english check the log