Offline file error

Posted on 2006-05-26
Medium Priority
Last Modified: 2010-08-05
I need help with this pretty quick so I appreciate any response.

I have given a project manager an new laptop.  His old one had XP as well and we mapped drives to the job folders that he was working on and made them available offline with no problem.  Well I set his new laptop like that but when he goes out of the office and trys to go to the offline drives it comes back with a message "Configuration informatin could not be read from Domain Controller, either the machine is not available or is offline."  That may not be the whole error message but it is the main jest.  

Now I have been working on this pretty much all day because he is out of town and I am able to work on it.  I have been through many senarios and only once did I reboot without it plugged into the network and the offline files show up.  The funny thing is that I didn't do anything different and have tried to repeat that same instance and has not work yet again.

Here is the funny part.  I go to the offline folder on the desktop (which of course is not broken into subfolders which is why we do the mapped drive thing) and all the files that are offline show up.  That tells me that it is at least syncronizing the files.

Please help.  Thanks.
Question by:Goofdru
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LVL 27

Accepted Solution

Jonvee earned 500 total points
ID: 16769812
You may wish to consider the supported hotfix which is now available from Microsoft:
"Configuration information could not be read from the domain controller, either because the entire machine is unavailable, or access has been denied":

LVL 27

Expert Comment

ID: 16769832
Please note the prerequisite .. to apply this hotfix, you must have Microsoft Windows XP Service Pack 1 installed.
LVL 27

Expert Comment

ID: 16769963
Another reference to this 'error' is in the following forum, note comment by Southpaw018 on 05/08/2006 08:38 AM, it may help.
"VPN problem.."
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Author Comment

ID: 16770172
Thank you very much.  I am on the phone right now with Microsoft getting the hot fix and am applying the hot fix now.  I will post to let you know it is fixed.

I did a search on the internet and couldn't find that error

Author Comment

ID: 16770970
Works perfectly now.  That was weird.  I had searched the internet for that same error and couldn't find it.  Thank you for your help.
LVL 27

Expert Comment

ID: 16771512
Glad to help, and thank you.

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