?
Solved

Rules in Error:  Cannot move message to specified folder

Posted on 2006-05-26
8
Medium Priority
?
1,931 Views
Last Modified: 2008-02-01
Configuration:  Exchange Server 2000 running on Windows 2000 Server.  Outlook 2002 installed on workstation.

The Rule:  Apply this rule after the message arrives, with "general@sa.com" in the recipients address, move it to the "reviewlater" folder.  Note:  

No other rules exist except the one above.

When this rule is run, I get a rules in error message, that state's it cannot move the message to the designated folder.

However:  If I create a rule base on "text in the subject line", it is able to move the "previously unmovable messages" to the "reviewlater" folder without any problems.




0
Comment
Question by:jimdorman
  • 4
  • 3
7 Comments
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16770887
This sucks, but unless you have exported your rules for later import you may have to start all over.  But, ensure all Office SPs and updates are current.  Change the order in which rules are executed.  Failing that, it's time to start over.  The are corrupted.  Thanks M$...
0
 

Author Comment

by:jimdorman
ID: 16770917
There is only one rule in Outlook.  No others exist.
0
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16771030
Ugh!  Exit Outlook.  Rename .OST to .OLD.  Restart Outlook recreate the rule.
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 

Author Comment

by:jimdorman
ID: 16771407
The file extension ".ost" does not exist in Outlook 2002 running with Exchange Server 2000.

0
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16771909
Yes it does...it's a hidden file.
0
 

Author Comment

by:jimdorman
ID: 16771958
No, it does not exist.

I searched my hard drive, including all system files, all hidden files, all sub-folders.

No file found.
0
 
LVL 9

Accepted Solution

by:
AndreDekolta earned 2000 total points
ID: 16772437
OooooK, if you're using Exchange you should have an .OST file.  It's used to keep saved settings and information from to the Exchange server.  Might be a clue to your problem here.  I'd save any .PSTs to another source, remove the profile, then recreate from scratch.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question