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OWA on some clients will not display the body contecnt of teh message - Error message in bottom left corner of screen

Posted on 2006-05-26
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Last Modified: 2011-09-20
Hi

For some reason I can not view the message body in OWA - when I click on the link the message will not open and there is an Error on page message in the bottom left corner - it works using teh browser on the server using the same user credentials

John    
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Question by:johncharnock
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Expert Comment

by:Sembee
ID: 16777386
Fix number one for OWA issues - flush out the temporary internet files.
Especially if the problem doesn't follow the user to another machine.

Simon.
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Author Comment

by:johncharnock
ID: 16779101
Thanks - Tried that no joy -

I also noticed them the sub folders on my Inbox won't open either
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Expert Comment

by:Sembee
ID: 16779526
Does it work on another machine?
NOT the server, another workstation.

Simon.
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Author Comment

by:johncharnock
ID: 16788749
It works on other machines  
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LVL 104

Expert Comment

by:Sembee
ID: 16794106
That means it is an issue with the workstation.
Try logging in to the same machine as someone else. Does it work then?
If so, then it is a corrupt Windows profile. Rename yours and create a new one.
If it does not, then there is a more serious problem with the machine.
Unfortunately I don't have much patience with problems of that type - I work to guaranteed fixes, so I would be looking at wiping the machine to resolve an issue with a workstation that affects all users of that machine.

Simon.
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Author Comment

by:johncharnock
ID: 16802521
If I am logged in as a user on the client and log into the OWA as administrator I can read the mail if I log in to OWA as any user I can't read the mail and it is unique to this one workstation.

Its a new install - about six weeks - it does not matter that I can't use OWA on the machice as I use the Oulook client - I am just curious as to why I can't read mail via OWA    
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Accepted Solution

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Sembee earned 500 total points
ID: 16811064
I have no patience for single workstation issues.
If it is a problem for everyone who logs on to the machine, then something is wrong with part of the machine. If that happened to one of my machines I would simply wipe it.

Simon.
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