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Is there a way to disallow a user from deleting items from their "sent" folder or "deleted items" folder?

Is there a way to disallow a user from deleting items from their "sent" folder or "deleted items" folder?

we use exchange 2003 and outlook 2003.


Jason
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jasonfarmer
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jasonfarmer
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1 Solution
 
Debsyl99Commented:
Hi,
As far as I'm aware a user has full control over their mailbox - so I'd say no. However you could consider enable exchange journaling
How to Enable Standard Journaling
http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3Journal/1c4d2d5d-121e-4f88-9f04-e005c5e95073.mspx?mfr=true
This archives all sent and recieved messages from mailboxes on your store to a single mailbox.


Deb :))
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Irwin SantosComputer Integration SpecialistCommented:
out of the box Friday afternoon had a few drinks of alcohol under my belt solution...

Perhaps slap then upside the head and tell then NOT to delete anything in their sent or deleted folders
:-)
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jasonfarmerAuthor Commented:
lol.
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Debsyl99Commented:
Lol - that's definitely a quicker,  more fun solution.
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Irwin SantosComputer Integration SpecialistCommented:
If they actually deleted the items in those folders, then they made a conscious effort to srew themselves.  Let it be their life's lesson.  What you could do is create office policy for them to backup their PST files.  At least there will a path for recovery.

then you could fire them for incompetency.  (make sure you put the memo out first to initiate the policy, that way you have SOP)
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David LeeCommented:
Greetings, jasonfarmer.

Purely as a matter of curiosity why would you want to stop a user from deleting items in "Deleted Items"?  

Cheers!
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jasonfarmerAuthor Commented:
we work in an industry where we must keep all documentation for 2+ years. we dont want them to delete important emails.
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Irwin SantosComputer Integration SpecialistCommented:
then go to the email clients and view the email accounts, change the properties in the ADVANCED tab to LEAVE COPY  OF MESSAGES ON SERVER
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David LeeCommented:
I thought that might be the case.  I strongly recommend looking into a solution that runs at the server and keeps a copy of all messages automatically.  There are other ways to delete messages that you aren't going to be able to stop.  For example, moving the message to some folder that isn't protected and deleting it from there.  Exporting it to a PST file, or using SHIFT+Delete which deletes directly without going through the Deleted Items folder.  There really is no practical way to stop users from deleting items in their mailbox.  The best solution to make sure you keep a copy is to get it at the server.
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David LeeCommented:
Something like this: http://www.gfi.com/mailarchiver/
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David LeeCommented:
Here's list of partners from Microsoft: http://www.microsoft.com/exchange/partners/2003/backup.asp
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Debsyl99Commented:
Hi guys - isn't there already a built-in facility in exchange to do exactly what's needed that I already posted?
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David LeeCommented:
You're right.  I guess it'd help to read the question from the top down, huh?  
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