isa 2004 blocking application

I am using SBS 2004 with ISA enabled.  I am attempting to install back up software (iron Moutain) wich is an off site back up solution.  There is a client I install on the server then config it to back up whenever and however.  I created a rule in ISA to allow the proper port 1636 out.  I can do a tracert and follow the IP its home however the client cannot connect to the server at Iron Mt.  Do I need to allow the port IN as well? how can I config that?  Is there away to allow specific apps access throught he firewall in ISA?  Thanks.
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Keith AlabasterConnect With a Mentor Enterprise ArchitectCommented:
Open the ISA Gui
click on monitoring - logging
click on start query
Try the backup application
What do you see in the log? Is anything being denied?

Do NOT create an incoming access rule.....
bwalker9Author Commented:
I will check.  I will not be at that site until Thursday.  THanks
Keith AlabasterEnterprise ArchitectCommented:
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