Shaohs
asked on
Cisco 1721 nvram error?
Hi everyone
I have a problem with a Cisco 1721 router. The router was reloaded and apparently lost its startup-config file in the nvram. These are the following errors i get:
Router#show startup-config
Using 16516 out of 29688 bytes
%Error opening nvram:/startup-config (Bad file number)
Router#
...and..
Router#copy running-config startup-config
Destination filename [startup-config]?
startup-config file open failed (Bad file number)
Router#
When i try to erase the nvram i get:
Router#erase nvram
Erasing the nvram filesystem will remove all configuration files! Continue? [confirm]
%Error erasing nvram: (Bad file number)
Router#
Any ideas, why i cant save my running config?
I have a problem with a Cisco 1721 router. The router was reloaded and apparently lost its startup-config file in the nvram. These are the following errors i get:
Router#show startup-config
Using 16516 out of 29688 bytes
%Error opening nvram:/startup-config (Bad file number)
Router#
...and..
Router#copy running-config startup-config
Destination filename [startup-config]?
startup-config file open failed (Bad file number)
Router#
When i try to erase the nvram i get:
Router#erase nvram
Erasing the nvram filesystem will remove all configuration files! Continue? [confirm]
%Error erasing nvram: (Bad file number)
Router#
Any ideas, why i cant save my running config?
Sounds like the memory chip has slipped out of the seat slightly, else it went bad.
ASKER
Isnt the chip builtin the mainboard?
There is a mini flash card that holds the IOS and config
http://www.cisco.com/en/US/products/hw/routers/ps221/products_installation_guide_chapter09186a00800c623b.html
I'm pretty sure this is where the boot image (config) is stored, but so is the IOS. Is the router booting into the full IOS, or the mini IOS?
What message do you get from "show flash:" or "dir flash:"
http://www.cisco.com/en/US/products/hw/routers/ps221/products_installation_guide_chapter09186a00800c623b.html
I'm pretty sure this is where the boot image (config) is stored, but so is the IOS. Is the router booting into the full IOS, or the mini IOS?
What message do you get from "show flash:" or "dir flash:"
What do you get if you do a "show file systems"? Is the nvram: file system mounted read-write (rw)? Can you paste the output here?
Cheers
Cheers
ASKER
This is the output:
Router#show file systems
File Systems:
Size(b) Free(b) Type Flags Prefixes
- - opaque rw archive:
- - opaque rw system:
- - nvram rw nvram:
- - opaque rw null:
- - network rw tftp:
- - network rw snmp:
- - opaque ro xmodem:
- - opaque ro ymodem:
* 33292284 7270732 flash rw flash:
- - opaque wo syslog:
- - network rw rcp:
- - network rw ftp:
- - network rw http:
- - network rw scp:
- - network rw https:
- - opaque ro cns:
Router#show file systems
File Systems:
Size(b) Free(b) Type Flags Prefixes
- - opaque rw archive:
- - opaque rw system:
- - nvram rw nvram:
- - opaque rw null:
- - network rw tftp:
- - network rw snmp:
- - opaque ro xmodem:
- - opaque ro ymodem:
* 33292284 7270732 flash rw flash:
- - opaque wo syslog:
- - network rw rcp:
- - network rw ftp:
- - network rw http:
- - network rw scp:
- - network rw https:
- - opaque ro cns:
Hmmm, this says you have no nvram. Can you also post the output from the following commands? "show version", "show running-config" (with the passwords removed). If the nvram is broken, we can resolve it by getting the configuration from a tftp server when it boots :-)
ASKER
Router#show version
Cisco IOS Software, C1700 Software (C1700-ADVSECURITYK9-M), Version 12.4(3), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Fri 22-Jul-05 12:04 by hqluong
ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
Router uptime is 2 weeks, 4 days, 8 hours, 16 minutes
System returned to ROM by power-on
System image file is "flash:c1700-advsecurityk9 -mz.124-3. bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Cisco 1721 (MPC860P) processor (revision 0x400) with 60957K/4579K bytes of memory.
Processor board ID FOC08530P3A (4222153392), with hardware revision 0000
MPC860P processor: part number 5, mask 2
1 Ethernet interface
1 FastEthernet interface
32K bytes of NVRAM.
32768K bytes of processor board System flash (Read/Write)
Configuration register is 0x2102
--------
I cannot post an entire running config here, because there is too many sensitive informations in it, even if with omitted password. Is there a specific line/s you want?
Cisco IOS Software, C1700 Software (C1700-ADVSECURITYK9-M), Version 12.4(3), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Fri 22-Jul-05 12:04 by hqluong
ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
Router uptime is 2 weeks, 4 days, 8 hours, 16 minutes
System returned to ROM by power-on
System image file is "flash:c1700-advsecurityk9
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Cisco 1721 (MPC860P) processor (revision 0x400) with 60957K/4579K bytes of memory.
Processor board ID FOC08530P3A (4222153392), with hardware revision 0000
MPC860P processor: part number 5, mask 2
1 Ethernet interface
1 FastEthernet interface
32K bytes of NVRAM.
32768K bytes of processor board System flash (Read/Write)
Configuration register is 0x2102
--------
I cannot post an entire running config here, because there is too many sensitive informations in it, even if with omitted password. Is there a specific line/s you want?
Can you post result of
Router#dir flash:
or show flash:
Router#dir flash:
or show flash:
ASKER
Router#dir flash:
Directory of flash:/
1 -rw- 13359840 Dec 13 2005 21:03:13 +00:00 c1700-advsecurityk9-mz.124 -3.bin
9 -rw- 304549 Jan 06 2006 17:05:06 +00:00 crashinfo_20060106-170506
10 -rw- 1038 Apr 29 2006 09:41:43 +00:00 home.shtml
11 -rw- 1830 Apr 29 2006 09:41:44 +00:00 sdmconfig-1721.cfg
12 -rw- 102400 Apr 29 2006 09:41:45 +00:00 home.tar
13 -rw- 242285 Apr 29 2006 09:41:48 +00:00 attack-drop.sdf
14 -rw- 1052160 Apr 29 2006 09:42:07 +00:00 common.tar
15 -rw- 4734464 Apr 29 2006 09:43:10 +00:00 sdm.tar
33292284 bytes total (7270732 bytes free)
Directory of flash:/
1 -rw- 13359840 Dec 13 2005 21:03:13 +00:00 c1700-advsecurityk9-mz.124
9 -rw- 304549 Jan 06 2006 17:05:06 +00:00 crashinfo_20060106-170506
10 -rw- 1038 Apr 29 2006 09:41:43 +00:00 home.shtml
11 -rw- 1830 Apr 29 2006 09:41:44 +00:00 sdmconfig-1721.cfg
12 -rw- 102400 Apr 29 2006 09:41:45 +00:00 home.tar
13 -rw- 242285 Apr 29 2006 09:41:48 +00:00 attack-drop.sdf
14 -rw- 1052160 Apr 29 2006 09:42:07 +00:00 common.tar
15 -rw- 4734464 Apr 29 2006 09:43:10 +00:00 sdm.tar
33292284 bytes total (7270732 bytes free)
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ASKER
Why is that?
When a router crashes unexpectedly sometimes it creates a complete memory dump and saves it as a crashinfo file. This file is just taking up space and not leaving you enough room to do what you need to.