Backup Exec 10d

Posted on 2006-05-27
Last Modified: 2012-05-05
Hi guys,

I cant get to the point to fully backup this sbs 2003 exchange server. All seems to be going well, untill it tries to backup mailboxes and public folders. The error message i'm getting is:

Device       : \\SERVER09, \\SERVER09\Microsoft Exchange MailboxesCheck status : Error: e000848c, The job failed with the following error: Unable to attach to a resource.  Make sure that all selected resources exist and are online, and then try again.

I've looked and googled around a bit, and everybody seems to be referring to a rights problem. Allthough, I'm using the domain administrators account and when i'm testing the account rights (which you can do when you create a job in Backup Exec) it says all is successfull.

Any thoughts on this problem are greatly appreciated.

Question by:phylaxict
    LVL 18

    Expert Comment

    Here is what I am thinking.

    The license for Backup Exec for SBS only offers single mailbox and message backup and restore functionality for Exchange. While I have never used SBS I would interpret this as only letting you backup a single mailbox. I would confirm this with Symantec. This would make sense to me because they try to offer an all around solution for SBS at a fair rate while if you were not running SBS you would need to buy a license for the Exchange Agent, SQL Agent and Disaster Recovery. Essentially they offer you a solution that can backup and restore the entire system as a whole in the event of failure which makes sense because generally in any company running SBS you only have a single server and thus a single point of failure. If the server dies you can bring it back to the state it was before the crash. What I think I am getting to is if this is the case then you would only need the Information Store for a successful Exchange restore. You may need the Exchange Agent for full mailbox backups.

    As stated above I would check with Symantec regarding this possible issue.
    LVL 1

    Author Comment

    Cant be the problem since i got this running on many systems of other customers already
    LVL 1

    Author Comment

    sorry for the double post, Just want to add all those are also sbs2003 servers.
    LVL 7

    Expert Comment

    Was the exchange IS service running at the time, and was the store mounted?
    LVL 30

    Expert Comment

    Are you running the Exchange agent from Symantec?
    You realize the backup software bundled in with SBS does a decent job of backing everthing up too.
    Have you tried it?
    LVL 1

    Author Comment

    Thanks you all for the comments. We have resolved the issue by removing the deny send as permissions for the administrator on the exchange organisation level.
    LVL 1

    Accepted Solution

    PAQed with points refunded (250)

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