Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 288
  • Last Modified:

Home-Built Dream Rig becoming a NIGHTMARE

First of all I don't know whether this belongs in Hardware or Operating Systems because the problems are so numerous.  On to the question.

I bought a $3k computer thinking I would be able to have some fun this summer.  Instead, I have embarked on a journey to Computer Hell.  Windows installed, after a fashion.  Then, I started installing drivers for various devices.  All was well for a while, then a "PCI Modem" showed up with a big exclamation mark in my Device Manager.  I found that a BIOS update would make this go away, but had a heck of a time flashing the BIOS because MSI's Live Update HATES Firefox 1.5 and my computer can't boot from floppy for some reason even though the BIOS is configured correctly.

The next issue arose when Windows XP Pro SP2 started hanging ENDLESSLY at the splash screen.  After enabling /NOGUIBOOT and /SOS I found that the driver loading stopped after "MUP.SYS."  Upon examining the Boot Log, I discovered that the system attempted to load "ACPI Multiprocessor PC" driver after MUP.SYS but did NOT load this driver.  The OS then repeatedly attempted to load drivers for my 7900GTXs, X-Fi and other things but failed.  The system tried two, three, four or five times to load each driver.  Now, the system will only boot in Safe Mode.  Trying to boot into regular XP gets the Hang of Death.  I have tried the following:
1.  Remove drivers with Driver Cleaner and reinstall.  Could not complete because the system only boots into Safe Mode and some installers don't work in Safe Mode.
2.  Remove X-Fi.  Heard some PCI cards cause issues, but removing the X-Fi was just an annoyance that did not help.
3.  Tried installing the AMD Dual Core Driver on my Opteron 170.  Either did nothing or made it worse.

I thought I had the problem solved until I went to install drivers for my MX1000, then the problems resumed.
Specs:
Opteron 170 @ stock
2GB DDR500 G.Skill
150GB Raptor and 2x250GB WD Caviar RAID0
MSI K8N Diamond Plus
2xeVGA 7900GTX SLI
NEC 3550a DVD
BenQ 52x32x52/16x
PCP&C TurboCool 850 SSI
Thermaltake Armor black version
X-Fi soundcard
0
Admiral_Sovereign
Asked:
Admiral_Sovereign
  • 7
  • 6
  • 3
  • +3
1 Solution
 
Irwin SantosComputer Integration SpecialistCommented:
I'm thinking you jammed everything all at once on the install.

I suggest, since this is a fresh install, to just trash what you already have.. reformat the drive and start again. Reversing or correcting the solution you already have will surely take longer than a fresh install.

With that said...REMOVE any PCI or auxilliary cards that you have in the machine until AFTER XP is running completely.
- format drive
- run Xp installation
- install all LATEST drivers so that DEVICE MANAGER appears complete
- Apply service pack 2, and Windows update everything
- install your PCI cards 1 x 1, and get the latest drivers for those.
0
 
Gary CaseRetiredCommented:
Nice system :-)    ... now let's get it working ...

First, what BIOS version are you at now?   You said you flashed the BIOS -- is it now at v 3.0A ??   If the MSI Live Update balks with Firefox, just use IE for it :-)

I suspect the board supports the Denmark core CPU you have - but it's NOT documented on MSI's site;  where did you see Opteron support documented for this board??  ==> here's their list of supported CPU's for that board:

----------------------------------------------------------------------------------------------------------------------

Supports 64-bit AMD® Athlon™ 64 / Athlon 64FX / Athlon 64 X2 processor (Socket 939)
•       Supports Athlon 64 CPU: 3000+, 3200+, 3400+, 3500+, 3700+, 3800+, 4000+
•       Supports Athlon 64FX CPU: FX-53, FX-55, FX-57, FX-60
•       Supports Athlon 64 X2 CPU: 3800+ (E4 version), 4200 (E4 version), 4600+ (E4 version), 4400 (E6 version), 4800+ (E6 version)

----------------------------------------------------------------------------------------------------------------------

Note that if you don't have proper CPU support, that's one reason you could get bad HAL errors.   Another reason you would get this is if you are not doing an actual install of XP, but are restoring from an image that was created on another system -- any chance this is the case ??

... assuming you're doing a clean install:  Are you loading from an XP SP2 CD?   ... or an earlier version?

Is your 2GB of memory on 2 sticks or 4?   Are they single-sided or double-sided sticks?

In Device Manager, if you expand "Computer" what does it show?   It SHOULD show "ACPI Multiprocessor PC" ==> if not, you have the wrong HAL.   If you did a clean install of XP on THIS system, then it's not recognizing the CPU correctly.

Hopefully this is not a CPU/motherboard mismatch issue.   Assuming not, I would try a clean install of XP with only one video card and without the X-Fi card.   The confirm you have the correct HAL.   If it doesn't work, repeat it; but this time press F5 at the point in the install when it says to press F6 to install other drivers -- and FORCE the correct HAL  (ACPI Multiprocessor PC).   This MAY let everything work correctly.

0
 
rindiCommented:
Run sfc /scannow from a command prompt, making sure that you have the XP CD ready. If you can't access the CD drive from the command prompt, then run a repair installation by booting the XP CD. Ignore the first recovery question when booting the CD, that would just put you into the recovery console, but say yes to the next one, when the installer finds your current installation. This will not change any of your current settings or programs, so it is a safe operation. You will just have to reapply the last servicepack and windows updates after that.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
nobusCommented:
>>   my computer can't boot from floppy for some reason even though the BIOS is configured correctly.  <<  did you try another floppy cable and drive? if not, you may have a bad mobo.
If you can read / write floppies normally, it can be cured  by selecting default settings in the bios, or a bios update (which you did)
my first thought : bad mobo; have a warranty replacement.
to verify if your hardware is functioning, you can download a bootable knoppix cd, and boot from it. If ebverything runs as should, the hard seems ok. if not, vice versa.
www.knoppix.org
0
 
Admiral_SovereignAuthor Commented:
I'm getting "An error was detected on device \Device\Harddisk0\D during a paging operation" after a full reformat and reinstall of Windows XP-32 w/SP2.  The floppy works now, and BIOS is version 1.1  There was an issue with 1.0 and a "PCI Modem" that didn't exist popping up, but that was resolved via a flash.  Running sfc /scannow....
0
 
rindiCommented:
Also run memtest86+. You can find it on the UBCD.

http://ultimatebootcd.com
0
 
Gary CaseRetiredCommented:
The error message you got occurs all-too-frequently -- I found several discussion forums on this problem, but nothing that really illuminates it further.   The "D" definitely does not refer to any logical drive => in fact it's not clear what it means in this case.

This kb article discusses the problem a bit:  http://support.microsoft.com/default.aspx/kb/885464
... but is unlikely to help with your problem.

What HAL layer did XP install ??
0
 
Admiral_SovereignAuthor Commented:
Hmmm....ACPI Multiprocessor PC.  However, I think I'm blaming the wrong component.  If I remove one 7900GTX, the computer boots fine.  It shuts down completely (including power off).  No errors in the Event Log.  Switched cards.  Still A-OK.  Seems that it's an SLI issue or mobo issue...does it matter which way the SLI connector goes on?  It seems to physically fit both ways.
0
 
Gary CaseRetiredCommented:
That's why I suggested installing "... with only one video card."  ==> I've seen a lot of issues with getting SLI cards to work correctly on this forum.   I don't have an SLI setup, but I suspect the SLI connector has to be in the correct orientation to work.   First, I'd install both video cards (non-SLI) and see if the system still works okay.   If so, then you know all is okay and it's just an SLI issue.

Normally with strange issues with a very-fully-loaded system like this I'd also question your power capabilities -- but that PC P&C supply is about as good as they get, so I'm sure that's not an issue here !!

0
 
Admiral_SovereignAuthor Commented:
I reinstalled the motherboard, thought maybe a mobo standoff was causing a short.  Still no go. The Event Log seems to have stopped doing anything after 6:10PM today....rebooted several times since then but no information from the Event Log.  Service is running.  I tried everything.  I swapped vidcards.  I swapped power cables leading to the vidcards.  I installed only one videocard and no X-Fi.  I tried the other videocard with the X-Fi.  Windows boots fine, but I cannot, repeat CANNOT get the system to restart or power down the computer after Windows shuts down.  Windows shuts off but the computer remains active, fans spinning, LEDs on etc.  AAAAARRRGGGHHH!!!!!  I'm about ready to just "live with" the fact that my new computer is being a piece of crap....
0
 
Gary CaseRetiredCommented:
Check in the BIOS and be sure ACPI is enabled (Power Management).
0
 
Admiral_SovereignAuthor Commented:
It is.  The computer cannot Restart either.  I have to press the Reset button.  And booting Windows is a crap shoot.  Sometimes it works, sometimes it hangs at the splash screen and I have to reset.  Then I get the usual Windows did not start correctly pick an option.  Sometimes, Last Known Good Config works, but other times Start Windows Normally boots OK.  And sometimes, if you wait 30 seconds or more, the OS actually boots.  The splash screen displays for about 15 seconds or less on a "normal" boot.
0
 
Gary CaseRetiredCommented:
Okay, let's regroup a bit.   If I understand the current status, if you only install ONE of the video cards (either one) the PC will boot fine; run fine; and shut down fine ==> is that correct??
0
 
Gary CaseRetiredCommented:
... and if that is true, does it make any difference WHICH PCIe x16 slot the boards are in?
0
 
Admiral_SovereignAuthor Commented:
New thing: I refomatted and installed XP.  The errors (paging) occur ONLY after installing video card drivers.  It does not matter which card.  The error reads like this:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Further errors appear as well:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19).  This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
These appeared after installing the chipset drivers.  They became more numerous after the videocard driver install.
0
 
Gary CaseRetiredCommented:
Does your system by any chance have a NEC firewire (1394) chip ?  (Look on the motherboard)
0
 
Admiral_SovereignAuthor Commented:
I solved the problem myself, that solution being that my Raptor Drive was BAD out of the box.  I RMAed the drive and now the system works flawlessly.  Thank you for your assistance.
0
 
rindiCommented:
Please close the Q according to my above link, thanks.
0
 
NetminderCommented:
Closed, 500 points refunded.
Netminder
Site Admin
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 7
  • 6
  • 3
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now