[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 367
  • Last Modified:

spyfalcon virus

How can I remove spyfalcon completely from my system?  I also have a blinking yellow yield sign and a green wheelchair icon.  Is there a simple solution, or will I need to fork over $100 bucks to DELL to get it fixed?  This is my first time using this service... hope someone can help.
0
bgalvan
Asked:
bgalvan
  • 3
1 Solution
 
rpggamergirlCommented:
Hi,

Please download SmitfraudFix:
http://siri.geekstogo.com/SmitfraudFix.php
Extract the content (a folder named SmitfraudFix) to your Desktop.
Next, please reboot your computer in Safe Mode by rebooting the computer,
and repeatedly tapping the F8 key as the pc starts. Choose "Safe Mode" from
the options listed.
 
Once in Safe Mode, open the SmitfraudFix folder again and double-click
"smitfraudfix.cmd"
 
Select option #2 - Clean by typing 2 and press "Enter" to delete infected
files.
 
You will be prompted : "Registry cleaning - Do you want to clean the
registry?" answer "Yes" by typing Y and press "Enter" in order to remove
the Desktop background and clean registry keys associated with the
infection.
 
The tool will now check if wininet.dll is infected. You may be prompted to
replace the infected file (if found); answer "Yes" by typing Y and press
"Enter".
 
The tool may need to restart your computer to finish the cleaning process;
if it doesn't, please restart it into Normal Windows.

Let us know if problem persists.
0
 
rpggamergirlCommented:
Also used this if problem persist.

Download roguescanfix_setup.
http://users.telenet.be/Beamerke/tools/roguescanfix_setup.exe
Doubleclick roguescanfix_setup to install it.

After the installation, you will be prompted if you would like to run roguescanfix now. Click "YES" to start the tool.

Note: This tool needs internet connection because it downloads an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
In case you still get the message BFU.exe is not present, download BFU.zip from here. http://www.merijn.org/files/bfu.zip
Unzip it and place BFU.exe in the c:\program files\roguescanfix-folder. Then doubleclick Roguescanfix.bat again.

The tool will uninstall some programs and delete related files and registry keys.
When some files won't get deleted, it will ask you to reboot your system to delete the files after reboot.
Please make sure the uninstall of the programs are finished before you click Yes to reboot.

A textfile will open. Place the contents of that file in your next reply, along with a new Hijackthis logfile.
(The textfile can also be found at c:\program files\roguescanfix\task.txt)
0
 
bgalvanAuthor Commented:
BINGO!!! Problem solved... eeexcellent.
0
 
rpggamergirlCommented:
You did a wise decision of coming here first instead of going to Dell, :)

Thanks for the points and the "A" grade!
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now