install a Belkin F5D7050 on XP SP2

I've tried following the instructions (install their s/w first), ignoring that and letting XP try and sort it out and every other thing I can think of but no avail - suggestions anyone please
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Nick UpsonPrincipal Operations EngineerAsked:
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rindiConnect With a Mentor Commented:
Remove the device, and if there are other external devices as well, these too. Then uninstall the wireless software, go to device manager, make sure you are viewing "Hidden devices" as well, uninstall everything USB you can find, then reboot. When the PC has finished reinstalling new hardware, reboot again, then repeat the wireless card installation according to the manual. I'd also not use the CD that came with it, but rather download the newest version from the website of belkin.
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Titanium_SniperConnect With a Mentor Commented:
go with pcmcia if you have the port here
return and get a linksys
http://www.newegg.com/Product/Product.asp?Item=N82E16833124171

or if you do not have that port, buy this linksys one
http://www.newegg.com/Product/Product.asp?Item=N82E16833124183
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rindiCommented:
Are there any problems (you don't mention what works or what doesn't work)? Are there any error messages? When you connect the adapter, does XP say "new hardware found"?
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
xp does say new hardware found, it goes through the driver installation but either ends with "device cannot start, code 10" or it appears to end ok but it doesn't work
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
unfortunately I've done all that and the problem remains
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rindiCommented:
Is there any chance you can try this card on another PC? If possible use a system with just windows installed freshly so we can exclude other software intruding. That should show us if the card is working at all.
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
that's what I'm already using
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rindiCommented:
Yes but have you tried it on another PC?
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
I don't anything else suitable that's available
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rindiCommented:
Can you get your vendor to test it? Or get a warranty replacement? Did you check with the belkin user support? I think we will first have to find out if this is a hardware or software problem. Do you by any chance have some other USB device you can connect to your PC to make sure the USB port works? Something simple like a USB mouse?
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
vendor won't test - says must be laptop problem
haven't tried belkin support yet - last time had lots of trouble making myself understood
a usb memory stick works fine
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rindiCommented:
I think you should insist the vendor test it, or then give it back for a refund.
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AndreDekoltaConnect With a Mentor Commented:
Yup, these cards suck.  Uninstall it, the drivers, etc.  Go into the registry and remove all instances of it.  Reboot, try again.
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Nick UpsonPrincipal Operations EngineerAuthor Commented:
gave up, got a card that goes in the side of the laptop, worked first time.

http://svp.co.uk/products-solo.php?pid=515
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