Nick Upson
asked on
install a Belkin F5D7050 on XP SP2
I've tried following the instructions (install their s/w first), ignoring that and letting XP try and sort it out and every other thing I can think of but no avail - suggestions anyone please
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Are there any problems (you don't mention what works or what doesn't work)? Are there any error messages? When you connect the adapter, does XP say "new hardware found"?
ASKER
xp does say new hardware found, it goes through the driver installation but either ends with "device cannot start, code 10" or it appears to end ok but it doesn't work
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ASKER
unfortunately I've done all that and the problem remains
Is there any chance you can try this card on another PC? If possible use a system with just windows installed freshly so we can exclude other software intruding. That should show us if the card is working at all.
ASKER
that's what I'm already using
Yes but have you tried it on another PC?
ASKER
I don't anything else suitable that's available
Can you get your vendor to test it? Or get a warranty replacement? Did you check with the belkin user support? I think we will first have to find out if this is a hardware or software problem. Do you by any chance have some other USB device you can connect to your PC to make sure the USB port works? Something simple like a USB mouse?
ASKER
vendor won't test - says must be laptop problem
haven't tried belkin support yet - last time had lots of trouble making myself understood
a usb memory stick works fine
haven't tried belkin support yet - last time had lots of trouble making myself understood
a usb memory stick works fine
I think you should insist the vendor test it, or then give it back for a refund.
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ASKER
gave up, got a card that goes in the side of the laptop, worked first time.
http://svp.co.uk/products-solo.php?pid=515
http://svp.co.uk/products-solo.php?pid=515