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LDMonroe

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Remote Access Nightmare

I want to access a computer in another state that is running XP Pro.  It is connected to a wireless router that is connected to a cable modem. I am a member of the remote desktop users local group because I have an administrator account on the remote computer.  The computer is part of a workgroup and it has a generic IP address of 192.168.1.101.  When I try to access the computer using remote desktop it doesn't work.  I entered the IP address of the computer and my Log In Name and Password. I also tried using the IP address of the cable modem and that doesn't work either.  WHAT ADDITIONAL STEPS SHOULD I TAKE?
Currently the computer IS NOT part of a domain but I have a primary domain controller next to me. I think adding the remote computer to my domain would help me connect remotely. CAN I ADD A REMOTE XP PRO COMPUTER TO MY LOCAL W2K ADV SERVER DOMAIN CONTROLLER?  IF SO, HOW?  I CAN ARRANGE FOR SOMEONE TO CHANGE THE SETTINGS ON THE REMOTE COMPUTER IF NECESSARY.  CAN ANYONE HELP ME?
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Jay_Jay70
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Hi LDMonroe,

have you set up your router/modem to support remote connections?
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slyskawa

Your problem is the wireless router (or the cable modem) is doing network address translation.  You must setup the router to accept your connection and "forward" it to the PC on the correct port.  Some routers call it port forwarding, others call it virtual server. You will need to forward port 3389.

What kind of router is it?  
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No, I haven't set up my router or my cable modem to support or except remote connections.  I don't know the brand of the cable modem but I'm using a linksys A + G wireless router.  Do I need to setup both devices (router + modem) to allow remote connections?  HOW DO I CONFIGURE THEM?
can you get to the interface of your cable modem
I'm don't know what you mean by the interface. I know the IP address of my cable modem.  My ISP gave it to me. Will that help me get to its interface?  I'm 1,000 miles away from the actual modem so if the interface is physically on the modem, I can get someone to look at it tomorrow if necessary.
its not physical, you should be able to http:\\ip to the interface
I'm trying to access the modem's interface using http:\\modem ip but its taking a long time.  The status bar says that its contacting the address but it apears to be stalled. Should I have someone do this at the remote computer tomorrow?
you will need to do it from that lan side - will be quicker
Can you please outline the steps I need to take tomorrow after I get someone to access the interface from the internal LAN?  How do they configure the modem to allow remote access to the internal LAN?  I want to make sure that you get all the points for helping me
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Jay_Jay70
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Thanks for all your patience. You get all the points
ah man, make sure it works first! if it doesnt work we will reopen the question :)