[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 12401
  • Last Modified:

Symantec AntiVirus Server Group User Name and Password Forgotten

I've previously configured Symantec AntiVirus Server as a primary server on one of my domain controllers.  I'm not trying to enter the Server Group with what I remember to be the user name and password, but it keeps returning an error message saying that the user name and password are incorrect.

Is there anyway for me to reset the user name and password for the Server Group without doing a complete uninstall and re-install??
0
RSarumi
Asked:
RSarumi
  • 3
  • 2
3 Solutions
 
pyroman1Commented:
If you are using version 10 the default user name is Administrator.  At least that should help you narrow down the possible password.  If using version 8 the default is no username.
0
 
nls73mCommented:
10 is actually "admin" and there is a file installed from Symantec, something to the effect of iforgotpass.exe? Look for a filename similar to this.

0
 
pyroman1Commented:
@nls73m-
Apparently we are both wrong.  I just looked through the install documents and the user can choose the username, in my organization it is Administrator, in your admin.
0
A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.

 
pyroman1Commented:
http://www.experts-exchange.com/Applications/Viruses/Q_21293668.html

You can also contact Symantec.  As cookd47 said, "If the default password has been changed you can contact Symantec. They have a utility that will reset the password for licensed, registered copies."
0
 
nls73mCommented:
:(

I am right about the file though. yeeeeeeeeeha!

:-)
0
 
kevinf40Commented:
hi

My and others comments on the below question may prove helpful:

http://www.experts-exchange.com/Security/Q_21871335.html

Also as mentioned in the link posted by pyroman I think you can contact Symantec and they have a way to re-set passwords for registered users.

cheers

Kevin
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now