After upgrading to office 2003 I do not have tasks or contacts showing in outlook

Posted on 2006-05-30
Last Modified: 2010-04-08
After upgrading to office 2003, a fellow worker cannot see contact lists or tasks. i have looked for pst files to import but there aren't any. What has happened? thanks
Question by:dreher
    LVL 9

    Expert Comment

    Do you use Exchange?  Have you tried to remove the profile and recreate it?  Rename the .OST to .OLD and restarted Outlook?  Installed all SPs and updates?
    LVL 17

    Expert Comment

    In outlook 2003 the display is slightly different. There should be different buttons on the left of the user interface.

    Author Comment

    we do not use exchange.  will try to redo profile.
    LVL 97

    Accepted Solution

    Greetings, dreher !

    1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

    2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
    Do the same for INETCOMM.DLL

    3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

    4. Start Outlook in Safe Mode.  Go to Start > Run and type

    "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    Your path to Outlook.exe may be a little different.

    5. Create a new Outlook profile.

    6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

    7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

    Best wishes!

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