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Acceptions with Backup Exec 10d

Hey fellahs,

I got some acceptions with BackupExec 10d recently.

The system was unable to open the follow files:
MPC4.tmp
Server_32_1033.dat
tmp.edb

Is this something I should be worried about?  What do these files do?  What steps would you take to fix the problem?
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warriorfan808
Asked:
warriorfan808
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3 Solutions
 
rindiCommented:
No, these are files locked by the system and you shouldn't select them for a backup. They are probably system files and they get backed up through the systemstate and shadowcopy components.
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scrathcyboyCommented:
" No, these are files locked by the system and you shouldn't select them for a backup."

What is the good of a backup if it cannot get the open system files by snapshot?  What use is a backup of the system if it cannot capture the live state of the system?  WHo wants a backup that cannot recover the OS when needed?

Of backup exec cannot capture the open files used by the system and snapshot them as part of the backup, then the backup is useless, is it not?  After all, you will never be able to recover the OS from it, will you?  If it was me, I would not only be worried about it, I would not put up with software than cannot totally restore the operating system if it fails.
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rindiCommented:
BE backs these things up through the systemstate, not by backing up the individual files. It also has a separate option that creates a system snapshot. Normally you don't backup the OS, but it's settings and the data, not the programs. To be able to restore tape backups you first usually need an installed OS and the backup program anyway, as tape drives usually aren't accesible any other way. BE also has an openfile agent (optional), and other agents to backup special data...
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Granular recovery for Microsoft Exchange

With Veeam Explorer for Microsoft Exchange you can choose the Exchange Servers and restore points you’re interested in, and Veeam Explorer will present the contents of those mailbox stores for browsing, searching and exporting.

 
scrathcyboyCommented:
Rindi, thanks for clarifying this important point.  So you are saying that an in-place restore of the OS to a previous time is not possible with BE?  If the OS will not boot, are you saying that you have to reinstall the OS anew, then use the tapes to restore the previous system state over the reinstall?  I ask only to clarify this for the questioner....
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rindiCommented:
With the standard backup procedure you first need to install a minimum OS and the backup software. BE also has a further function (I don't remember the name) where it makes an iso type file with a system snapshot, and that is burnt to a CD (similar to a acronis trueimage image). With that you can restore the basic OS quickly, and since you don't run that type of backup daily, you would then just use your other backups which are on tape or some other media to update the system to the current state.
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David_FongCommented:
That's Intelligent Disaster Recovery but normally more hassle to create than to do a normal restore. The files above are in ther pchealth directory and don't need backing up since they get auto-created if deleted, they're part of remote assistance which you don't need anyway.
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scrathcyboyCommented:
Thanks rindi, I just wanted the questioner to understand what is involved in a restore.  SO back to the original question, "should yuo be worried about those files" -- YES if you do not have a recent backup "snapshot" of the system state.  NO -- if you do have recent backups.  I expect all contributors would agree on that.
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rindiCommented:
No, not really, the first and the last files are temporary and useless in a backup, the middle one doesn't have any name which would ring any bells either.
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warriorfan808Author Commented:
Thanks for all the replies.

I checked to see if it was VSS, but I didn't enable the partition that the file reside on to shadow copy.

The first file is within my local settings of one of my user accounts.

The other two are in PCHealth, like David mentioned.

Would you recommend excluding these files from backup?

I have the following partitions

C
E
F

E & F have all my data, C only has one data file that is in use which had to go in C because a piece of software that we're using has issues with RAID 5.  Don't ask me why, but it wouldn't install and function in E or F.

So far I've been backing up everything.  Am I backing up too much?  I have never seen that system snapshot option.  I do know that there are multiple add on disks that come with BE, but you have to purchase extra licenses.  

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David_FongCommented:
The middle one has 1033 in it so it is a US-English language set file, google gives one hit on it as C:\WINDOWS\PCHEALTH\HELPCTR\Config\Cache\Server_32_1033.dat so since nobody else lists it as an important file on their server we can consider it to be a fingerprint of someone using remote control software to manage the server. Failure to restore this file will probably make it harder to re-establish one particular session from someone's home PC.
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rindiCommented:
Personally I would only backup E and F and the data file you have on C. Then also backup the system state which includes registry, AD data etc. And if you are using exchange or similar you would need the agents for these options and back that up too. I would get a 3rd party imaging utility which is probably simpler to use than the IDR option of BE, but most of these tools need you to run that while the system is down. This you only need to do once or when you change a lot of your system so it is faster to restore the base system.

http://www.terabyteunlimited.com/
http://acronis.com
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warriorfan808Author Commented:
I do have a copy of Ghost 2003 and Ghost 9.0.  Would you recommend using one of these to image the C drive?

I have never done a recovery yet, so I better try and practice one before I run into problems.  My issue now is that I only have one Server; one Server 2003 license and all my CALs are taken up on that server.

I do however have an evaluation copy of Server 2003 Enterprise, but the O.S. I'm using now is Standard.

Would this work as a test run withour imaging:

Backup with BE 10d, data by itself and system state by itself << to an external hard drive.
Install Server 2003 Enterprise
Install BE10d
recover the backed up system state
recover data files

other than the software installed on the server, would this work?

Thanks a lot man, you're worth more than the 500 points.
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rindiCommented:
You can use ghost, but I am not a fan of that product (and most symantec products) and therefore don't recommend it. I may be a bit biased there, though. BE to me is still veritas and not symantec, at least the current versions.

In my point of view it is essential to do data recoveries regularly, and also open the restored files using the app that created them. That is the only certain way to make sure your backup is fine.

You can restore the data (you don't need all, just some random files) to a directory you reserved for that, and after having verified the data to be fine, you can delete the files again. To test the systemstate you would need a test server like you are suggesting.

Another advantage of regularly restoring data is that you get to know how to use the software, as most backup software isn't exactly easy to use...
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warriorfan808Author Commented:
I have done restores with Data, but I've never done an entire Operating System.  The reason why I want to go through this and make sure it works is because most of the folders have restrictions and I want to make sure these restrictions will be able to be applied to the recovered installation.

Man Rindi, I have more questions for you, but I want to make sure you get your points.  I have questions about recovering data from folders with special permissions; roaming profiles; redirects..etc.  Well, they're all sort of the same thing.

I'll make another question.  You've answered everything I need to know in this thread.  I want to give David a few points too, he was able to answer the question about the Pc Health.

Thanks a lot man.
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rindiCommented:
your welcome.
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