"Entry not found in index" when re-certifying users
Posted on 2006-05-31
OK, I have approx. 400 users that have all been renamed (about 6 months ago) to a new OU (i.e. they went from Name/OldOU/Org to Name/NewOU/Org). This worked fine for all but 5 of the users .....
These 5 users are listed in the Domino Directory as being in /NewOU/Org, but their ID files still have /OldOU/Org within. When the login they are prompted for Name/OldOU/Org password. Which they enter, and login fine ....
Problem is that now they are expiring, and when we try to re-certify using either the old or the new Certifier, we get "Entry not found in index".