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problems writing DVDs

I am having problems with my dvd writer. I use NERO Burning ROM to write DVDs. During writing, the "Used Read Buffer" level jumps about between 20% and 100%, sometimes even going all the way down to zero. Also, the "Buffer Level" (which I think is the hardware buffer) jumps about between 89% and 95%, sometimes going down further (but not often). Since this started, I have replaced my DVD writer but it is still happening. All this happens even when no other programs are running. Please help!  
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cheezy102
Asked:
cheezy102
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4 Solutions
 
Irwin SantosComputer Integration SpecialistCommented:
got the latest Nero update? http://www.nero.com
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AndreDekoltaCommented:
Have you installed all Nero updates/patches?  I think mine did this and stopped after updating the software.  Hope this helps.  Andre...
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CallandorCommented:
To isolate whether it is Nero or a system driver, try another burning program, like Alcohol 120% http://trial.alcohol-soft.com/en/download_120.php.  You could also try limiting the speed of the burn to 4x or less, or try different media that may be more compatible with your drives.
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cheezy102Author Commented:
Sorry, should have said that same happens with Alcohol 120%. Also happens with different media, even on very high quality media (Verbatim).
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cheezy102Author Commented:
Also, the DVD writer I had when it first started was LG GSA-4163B. Then I bought a LG GSA-4167B. Thanks for your help.
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Irwin SantosComputer Integration SpecialistCommented:
how much memory do you have in the machine and what is the processor speed?

how are your drives installed?

example (this is the best configuration):
hdd = master on primary IDE channel
DVD = master on secondary IDE channel

??????

Lastly, you replaced the drive with a more current burner...due to the same problem?  please clarify.  If so, when the first drive had the problem...was there some other application installed at the time?
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cheezy102Author Commented:
512MB Ram
P4 2.4Ghz Celeron

PRIMARY IDE = HD
SECONDARY IDE = DVD DRIVE
FDD = FLOPPY

The problem started when I had already had the first DVD writer for a while. I assumed it was a defect with the DVD writer so bought a new one but the problem is still happening.
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Irwin SantosComputer Integration SpecialistCommented:
apply Callandor's comment to burn at a lower speed.

Other things to consider is updating your motherboard's BIOS and chipset drivers
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cheezy102Author Commented:
The problem happens at both 16x and 8x. Don't know about 4x but that's not fast enough for me anyway. How would I go about updating the BIOS?
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Irwin SantosComputer Integration SpecialistCommented:
"Don't know about 4x but that's not fast enough for me anyway"

It's not a matter how fast for you....it's a matter if you can actually burn a 100% good working copy.  Burn a test at the slowest rate.  If you can at least do that, we can rule out the software.  Should this be the case, then you need to replace your drive once again (if you need that peak performance) with something like a Pioneer DVD burner.

Before we consider the BIOS..apply my above statement.

in the meantime, dig up the motherboard maker & model number.
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rindiCommented:
There are probably still progs running which you don't know, make sure your disks are defragged etc. If you have burnfree active thproblem shouldn't cause too much problems though. Also what source are you burning from?

Download the latest version of HijackThis

http://www.hijackthis.de

(Click on the „Directdownload“ link).

run it and save the log. Paste the log to the following website

http://www.hijackthis.de/en

Follow the following exactly:

At the bottom of the page you'll see a "ANALYZE" button. Click it and you will have an analysis of your log. Now a new button, "SAVE ANALYSIS" will show up at the bottom. Your analyzed log will be saved to a page on that homepage, of which you can post the URL here. I should then be able to see if there is any software causing problems.
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cheezy102Author Commented:
Thanks for the help every one but it's sorted now. Just had to update the firmware on the drive.
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank you!
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rindiCommented:
thanks too!
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