Outlook 2003 insert blank when forwarding

Posted on 2006-05-31
Last Modified: 2013-12-03
I dont found the way to disable this problem:
When I forward a message, and make some change in the text, Outlook automatically insert a blank space before and after my character

By example I receive a mail from my secretary, like this:

Hallo John,
I have received your email...blablabla

and I want to change the "Hallo" to "Hello", I point my mouse after the "H" and type "e",
and outlook insert a blank space before and after my "e" so it gives me "Ha e llo"
I have to delete the blanks and the a to get my final result...

I have look at the preferences tab under tools/options, even change the type of character when forwarding in the font button->mail format tab in tools/options

But No result, it still insert blanks...

Any Idea, Thanks
Question by:talentium
    LVL 76

    Expert Comment

    by:David Lee
    Hi talentium,

    Are you using Word or Outlook as your email editor?


    Author Comment

    Using Outlook 2003 sp2, html msg format, without word as editor
    LVL 76

    Expert Comment

    by:David Lee
    This is a bit of a longshot, but try checking the settings under Tools->Options->E-mail Options.  Specifically, have a look at the settings under "On replies and forwards".  Is "Prefix each line with" checked and what is "Mark my comments with" set to?

    Author Comment

    In the On replies and forwards,
    when replying->Include the original message text
    when forwarding->Include the original message text

    The field "Prefix each line with" is greyed (Unable to change)  but in the field I can see a ">"
    the checkbox "Mark My comments with:" is unchecked

    LVL 76

    Expert Comment

    by:David Lee
    Sorry, I'm drawing a blank (no pun intended).  You might try creating a new profile.  I'm amazed at the number of problems that solves.

    Author Comment

    thanks bluedevilfan, but the problem occurs on all profile/machine around my network,
    does it looks like an office 2003 bug ?

    thanks for advice
    LVL 76

    Accepted Solution

    > does it looks like an office 2003 bug
    No, it looks like it's by design.  I played with this for a bit and what Outlook is doing is wrapping the inserted text in its own set of SPAN tags.  Something like this:

        <SPAN>&nbsp;replaced text&nbsp;</SPAN>

    At first I thought this was being done if the font attributes didn't match (e.g. the message was written in Arial 10 while the reply font was set to Tahoma 12).  Turns out that makes no difference.  Even when the font settings match exactly Outlook still places a set of SPAN tags with a leading and trailing &nbsp; around the replaced text.  There aren't any settings that control this and I don't see any way to alter the behavior.  Sorry.

    Expert Comment

    The accepted answer explains the behavior but does not provide a fix. The workaround in to use Word 2003 as the editor.

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