Outlook 200 Error when loading Outlook each time

Posted on 2006-05-31
Last Modified: 2010-04-08
I get the following msgbox when I load outlook and if i hit no it will load fine, but if i hit yes it wants to create a new pst and i dont have any of my emails or contacts? Any Idea's?

The location messages are delivered to has changed for this user profile. To complete this operation, you may need to copy the contents of the old Outlook folders to the new Outlook folders. For information about how to complete the change of your mail delivery location see Microsoft outlook help. Some of the shortcuts on the outlook bar may no longer work.  Do you want outlook to recreate your shortcuts? All shortcuts you have created will be removed.
Question by:thaburner
    LVL 97

    Expert Comment

    Greetings, thaburner !

    The error message indicates that you have moved your PST file to another location.  You need to move the PST file back to default location.  
    C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

    Here is instructions how to move your PST file in Outlook 2000

    Best wishes!

    Author Comment

    I tried that and i still get the same error message...
    LVL 97

    Expert Comment

    Check your PST file, to determine if you have the correct permission and that it is not write protected.  Right click on PST file and select Properties.  Uncheck "Read-only" and "System".
    LVL 9

    Expert Comment

    Hello thaburner!

    1.  Open Control Panel
    2.  Open Email icon
    3.  Open Data Files
    4.  Remove the PST that has issues loading
    5.  Open Outlook
    6.  File > Open > Open the offending PST

    LVL 97

    Accepted Solution


    1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.  

    Outcmd.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hiden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

    2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
    Do the same for INETCOMM.DLL

    3. Disable Outlook Addins.  Do a search for the rename extend.dat file. Now test if you can open Outlook properly.

    4. Start Outlook in Safe Mode.  Go to Start > Run and type

    "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    Your path to Outlook.exe may be a little different.

    5. Create a new Outlook profile.

    6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

    7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

    Author Comment

    Thx war1 that did the trick...
    LVL 97

    Expert Comment

    You are welcome, thaburner!  Which step worked for you?

    Author Comment

    i did step 1 & 2 and it worked

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