Inbound email issues - hoping it is DNS propogation issues
Posted on 2006-05-31
On Monday afternoon I came into work and found out that we had very sporadic inbound email and only from some domains. After restarting, and doing the usual troubleshooting I still came up empty handed. I started to think about it maybe being a DNS issue. I traced the problem back to our Registrar of our domain name - our domain had expired - YIKES! - I was not warned of this and I happily thought I had a few years on this still. Needless to say I renewed this asap. I also changed the DNS pointers from resalehost.networksolutions.com back to my DNS host - dns.radiant.net.
This was about Monday at around 12am. I am still having issues with inbound email, while it has got better there still seems to be quite a few emails that are not getting through. Very few of these are also receiving NDR's....?
I have a couple of questions to help me be confident that I am on the right track and it is just a question of time:
1. Do you all think this is the issue. I am fairly confident but I guess I dont really understand it as the entries on my DNS host have not changed at all - surely this is what propogates not the dns pointers on the registrar?
2. Is there anything else you can think of that may be causing the problem? I have relayed the information onto our users so need to be quite certain of this.....
I have tested out our domain (jp-group.com) against all the dns tools on the internet and everything looks good so I am just a little worried about this - hoping you guys can relax my nerves a little....!
I have put 500 points to this question as it is urgent for me to have a concrete answer on this.