Windows OS installation error! 250 PTS

Hi,

I have a windows 98 machine and I inserted a windows 2000 installation cd into the cd drive to upgrade but I get the error below.

"This operation has been cancelled due to restrictions in effect on this computer.  Please contact your system administrator."

Can someone please help?

Thanks
NAPSRAsked:
Who is Participating?
 
Irwin SantosComputer Integration SpecialistCommented:
View the CMOS/BIOS setup...look for Peripheral devices or Auxilliary settings.  In the BIOS there will be keys that tell indicate toggle on/off, or to change options.  What you want to do is select the item, say COM port...it may be COM1 or COMA, and give you and addresss like 3F8/2F8.. OFF or DISABLE or similar will work.

The reason for this is to isolate and drivers that we don't need to really install...yet.  We can turn them on later.

We don't have the screen in front of us, so you will have to determine if changing those options are available.

Oh yeah...we didn't give up yet...till we say so...plus we don't get paid here at EE. :-)
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Irwin SantosComputer Integration SpecialistCommented:
you need to be the administrator to install the ugrade
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NAPSRAuthor Commented:
I am the only one that uses this computer so I am the administrator.  Where do I check if I am logged in as the administrator.
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NAPSRAuthor Commented:
I can install other software from CD but it will not allow me to run the windows 2000 installation CD.  I read about regedit settings but I am not sure what to do.

Can someone help me?
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Irwin SantosComputer Integration SpecialistCommented:
is this an actual Windows 2000 UPGRADE disk, Windows 2000 Retail, or OEM Windows 2000 disc?
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NAPSRAuthor Commented:
It is an official windows 2000 CD that comes with new computers.  I inserted the CD on a different computer running windows xp and the cd installer came up correctly.
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NAPSRAuthor Commented:
Is there anyone that can help me with this?  I have been struggling with this for hours and cannot get it resolved.
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Irwin SantosComputer Integration SpecialistCommented:
well. one thing... is that Windows 98 is FAT32, and W2k is NTFS...also if it doesn't explicitly say "Upgrade" on the disc.  Then you have to install from scratch. (partiion, reformat, then install)
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johanvz1Commented:
boot up with the cd and then try?.
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ASW3382Commented:
When you say official Windows 2000 CD that comes with new computers, are you talking a DELL OEM CD or something along those lines?  This is important as You will have issues if this is an OEM disk.  
Likewise do you want to upgrade or do you want to format and re-install.  I would suggest the latter,  in this case you will need to boot from the CD and work though the steps from there.
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johanvz1Commented:
like ASW said :) Important though to boot from cd!
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Irwin SantosComputer Integration SpecialistCommented:
when you absorb all the above... make sure you look at SPLIT POINTS above the comment box
:-)
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johanvz1Commented:
Irpwinks good one :) Hope he comes right though havent done a upgrade in 5 years
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NAPSRAuthor Commented:
For some reason, the cd in the drive started working.  The Windows 2000 setup began and then in the middle of the setup, a BIOS error came up that said the BIOS was not compliant and the error code was 0x000000A5.  Then nothing happened so I had to reset the computer.
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NAPSRAuthor Commented:
*** STOP: 0X000000A5 (0x00000011,0x00000007,0xf20c0180, 0x0100000B)
The ACPI BIOS in this system is not fully compliant with the ACPI specifications. Please read the README.TXT for possible workarounds. You can also contact your system's manufacturer for an updated BIOS, or visit http://www.hardware-updated.com to see if a new BIOS is available.

The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit http://www.hardware-update.com for an up[dated BIOS. If you are unable to obtain an updated NIOS or the lastest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you tht the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.
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ASW3382Commented:
Good lord, how old is your laptop???????
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NAPSRAuthor Commented:
My computer is running windows 98 and is about 5-6 years old.  Is there anything I can do to update the BIOS?

Thanks
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NAPSRAuthor Commented:
Its an Intel Celeron processor with a 466 MHZ processor.
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ASW3382Commented:
Yes upgrading the bios is relatively simple,  you need to go to either the manufaturer's website www.dell.com or www.gateway.com or whoever made your laptop.  from there there is a support section that will allow you to download drivers for your computer, among which will be BIOS updates.  You can also find out what BIOS you have and go to their website and download it.  Usually it is a self executable file and will make a boot disk.  You will need to have your laptop plugged in to do this.  We will pray that the hardware on your PC is good enough to handle the calls :)
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Irwin SantosComputer Integration SpecialistCommented:
what is the manufacturer and model # of your notebook?
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NAPSRAuthor Commented:
Its a desktop.  Its a HP Pavilion 6535.

Thank you all for your help.  I really appreciate it.  Points have gone up to 500.
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ASW3382Commented:
Sorry dont know how I got it in my head that this was a laptop.  Where did you get the CD from?
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NAPSRAuthor Commented:
My company purchased it a few years ago.  Its a genuine microsoft windows 2000 professional cd with the cd key.
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NAPSRAuthor Commented:
I want to upgrade to windows 2000 because I have office 2003 but it will not install on windows 98 systems.
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Irwin SantosComputer Integration SpecialistCommented:
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NAPSRAuthor Commented:
Below is the systems requirement for the download:

Step 2: Does your system meet the following?  
 
 
 
 Operating system(s):    Microsoft Windows XP, Microsoft Windows ME
 
Download file size:      327.11k
 
 
 
Can I still install it?
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Irwin SantosComputer Integration SpecialistCommented:
You need at least "an" operating system to get the file.  When you extract it, it will be Operating System independant.. just boot off the floppy and follow the directions.
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NAPSRAuthor Commented:
I was chatting with HP online support and they said this:

"However, you need to get a BIOS update for the Windows 2000 operating system to which you are upgrading the PC."

They said that download is not the correct download.
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Irwin SantosComputer Integration SpecialistCommented:
"However, you need to get a BIOS update for the Windows 2000 operating system to which you are upgrading the PC."
That contradicts what you want to do...Logically and according to your situation, if you don't have 2000 installed, you can't run the update.  But how can you upgrade to 2000 without the BIOS updated?

Makes sense?

If the download is NOT correct, what IS the correct download?

Again, the link I provided you is OS independant.. meaning, it will create a floppy disk that you use before any OS is running.
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NAPSRAuthor Commented:
"If the download is NOT correct, what IS the correct download?"

The online tech said they could not find it and to take my computer to an authorized dealer.

I will try the update now and will get back to you after its finished.
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Irwin SantosComputer Integration SpecialistCommented:
ok... sometimes  HP CAN be wrong.. that's happened before.. ;-)
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ASW3382Commented:
Just go get the BIOS update,  if it fails it will just ruin your hardware worst case,  but has never happened to me in 15 years.  You can blame it on me if all goes wrong.
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NAPSRAuthor Commented:
"if it fails it will just ruin your hardware worst case"

If it does fail, can I use the HP recovery disk to do a clean install?
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ASW3382Commented:
Umm afraid not,  bios corruption is a very deep hole to get out of in older PCs.  Just make sure you follow the instructions from the link irw posted carefully.  
I highly recommend you do a clean install anyway,  save all important data before doing an upgrade of this magnatude.
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Irwin SantosComputer Integration SpecialistCommented:
The BIOS update that I got for you was specifically for your machine. It was not available in any other format other than XP & ME.. Being that you more than likely mentioned the OS to the HP tech, they took it under assumption that ONLY 98 drivers & BIOS will work.  In the 98 driver downloads, there is NO BIOS flash.  However, and again...as mentioned before, the BIOS flash is for YOUR machine and it is OS independant.
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NAPSRAuthor Commented:
The instructions tell me to right-click the floppy disk drive and to choose "ms-dos format startup disk option".  This option is not available in windows 98.  What should I do?
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Irwin SantosComputer Integration SpecialistCommented:
how about FORMAT...?
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NAPSRAuthor Commented:
There is a format option.  I choose that it opens the format window but there is no ms-dos option in the format window.
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Irwin SantosComputer Integration SpecialistCommented:
disregard the MS-DOS option.. format the floppy disk in drive A with FAT16
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NAPSRAuthor Commented:
what do you mean with fat 16?  Do you mean just choose full format in the window?
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NAPSRAuthor Commented:
Are you still there or left for the day?
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Irwin SantosComputer Integration SpecialistCommented:
i'm still here..

the file system to choose is "FAT", click START
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NAPSRAuthor Commented:
I don't know what you are talking about.  There is no such option in the format window.
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Irwin SantosComputer Integration SpecialistCommented:
What OS are you running to make the disc?
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NAPSRAuthor Commented:
Currently, the OS on the computer is windows 98
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NAPSRAuthor Commented:
Can we continue this tomorrow?  It is getting late here.
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Irwin SantosComputer Integration SpecialistCommented:
i know you have 98 on the machine that you want to run the BIOS update.. but what machine has the BIOS update file that needs to be extracted?

Whichever machine, you need to create for floppy disc to use..

Windows 98

format a:


WinXP

right click on the drive in MY computer (A:).. then choose FORMAT...
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NAPSRAuthor Commented:
I downloaded the BIOS update file to the same windows 98 computer that I want to run the BIOS update.  So I would just format a: and then run the rest of the steps?
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Irwin SantosComputer Integration SpecialistCommented:
yes..
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NAPSRAuthor Commented:
I extracted the BIOS update file to the floppy disk.  Then I reset the PC with the disk still in the A: drive but I never got a A: prompt.  Instead it said "Invalid system disk.  Replace and Press any Key"  I had to take the disk out and then the system started.

Any suggestions?

Thanks
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NAPSRAuthor Commented:
Are you there?
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ASW3382Commented:
Some BIOS upgrades do not create a bootable disk but rather need you to create one.  Go to this site and download the Win98 bootdisk and run itIt will create a boot floppy.  Then put the BIOS update on it,  try booting then.  It will take you to a boot screen with a c:\ Prompt,  you will then need to type the name of your BIOS upgrade file,  that will then give you a set of prompts to load the new BIOS.
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NAPSRAuthor Commented:
You forgot the site address.
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ASW3382Commented:
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NAPSRAuthor Commented:
After I run the book disk, it stores some files in there.  Then when i run the biosupdate, it says disk is full.
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ASW3382Commented:
does the biosupdate try to extract files to the boot disk you created?  If so there are some files you can delete such as Extract.exe and EBD.cab I believe....havent used a conventional boot disk in a while....try that.
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NAPSRAuthor Commented:
I deleted extrace.exe and ebd.cab and it successfully all the files to the disk.

When I reset the computer, it asked me:

1. Start with CD-ROM support
2. Start without CD-ROM support

I chose 2 and then it said:

File not found: extract.exe

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ASW3382Commented:
even with extract.exe gone does it get you to a c: ?  It has been entirely too long for me and floppy boot disks.  You could also extract all the files to c:\folder  and boot to the floppy in a regluar fashion then go to that folder and run the BIOS update.
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NAPSRAuthor Commented:
no it does not get me to a c: prompt.  How would I navigate to that folder?  cd c://?
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ASW3382Commented:
once at a c:\ prompt you could just type cd name of folder
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NAPSRAuthor Commented:
What about the CD-ROM support choices?
If it gives me a A:// prompt, do I type in: cd c://(folder where biosupdate is stored)
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ASW3382Commented:
No you dont need a cd rom,  you are not using one.
if it gives you the a:\ prompt then you will need to type c: and hit return then type in cd 'name of folder' you can always use another floppy disk or whatever you want,  just put the files in a container you know how to get to.  
If you have any other issues look up in google how to use a boot disk,  there are lots and lots of walkthroughs.  It is a very simple process dont overthink it.
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NAPSRAuthor Commented:
The BIOS successfully updated.  Now I am going to upgrade to Windows 2000 professional.
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Irwin SantosComputer Integration SpecialistCommented:
YAY!!

Sorry I missed the action...had to get some sleep.... @NAPSR...where are you now with the install?
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Irwin SantosComputer Integration SpecialistCommented:
that is "recent" action...
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NAPSRAuthor Commented:
During the windows 2000 setup process, there is a part of the setup that has frozen:

==========================================
Installing Devices
Setup is detecting the installing devices on your computer.

Please wait while setup install and detects devices such as your keyboard and mouse.  This will take several minutes.  During this time, your screen may flicker for a few seconds.
==========================================

The progress bar is 3/4 complete but it freezes at this point.  The mouse is unresponsive.  I waited for an hour the first time but nothing happened.  I tried restarting but at the same spot it froze again.

Any suggestions?

Thanks
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ASW3382Commented:
Try unhooking anything unecessary,  you may have a bad device.  the less devices hooked up on installation the better,  try just going with mouse and keyboard,  then after you are all patched up go for the peripherals, printer, PDA, card readers...etc.
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NAPSRAuthor Commented:
The only thing I have hooked up now is the mouse, keyboard, monitor and an ethernet cable.

The mouse and keyboard are not the ones that came with the computer.  I don't have the original keyboard and mouse.

What else can I take out?
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ASW3382Commented:
PCI cards that are not used right now.
Somehow your PC is having difficulty with a device,  keep unhooking until it installs ok.  Could be anything though with the age of your PC.
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NAPSRAuthor Commented:
When you unhooking, do you mean just unhook the cable or physically take out the modem and the ethernet card?
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Irwin SantosComputer Integration SpecialistCommented:
Physically REMOVE the cards from the inside of the machine.

Keep only the Video card.
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Irwin SantosComputer Integration SpecialistCommented:
modem & ethernet card (for now) can go
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ASW3382Commented:
irw, you think there may be anything in BIOS controlling the IRQ assignments?  Wasnt it that some of those older motherboards didnt support the auto assign or am I thinking too old :)
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NAPSRAuthor Commented:
I took out the modem and ethernet cards and still freezes at the same spot.  What else can I take out?

Thank you both for your help!
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NAPSRAuthor Commented:
Could it be one of the drivers?  Is there a way I can go into safe mode and uninstall the drivers or check if there are yellow or red warning signs on in the device manager?
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Irwin SantosComputer Integration SpecialistCommented:
Let's back track a bit..

like a redo of the installation... start from scratch..

before you do that, go into the BIOS and disable the following if they exist

COM
LPT
AUDIO
LAN

Then run the installation again. (make sure you choose to wipe the disk or recreate the partition when prompted)

Post back your results.
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ASW3382Commented:
DO you have 2 CD-Roms?  You can disconnect the IDE Cables from the one that isnt being used.  Disconnect the floppy ribbon...make sure you are using PS2 mouse and keyboard and I think that may be about all you can do.
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ASW3382Commented:
Oh and you could try taking out one stick of RAM at a time.
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NAPSRAuthor Commented:
I only have 1 CD-ROM.  I unhooked the mouse and keyboard and it still froze at the same time.  I have 2 RAM cards.  I am going to take out one and test it and then I am going to insert it back in and take out the other card and test it.

After this, I will try the BOS option.
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MereteCommented:
It is very important that the update procedure be run from inside Windows 98. If you boot the computer with the CD, the installation will not work properly.

Login to Windows 98 and place the W2K upgrade CD into the CD-ROM drive.


Windows will recognize the CD and asks if you would like to upgrade to W2K. Select Yes.


The installation procedure brings up the "Windows 2000 Setup" window. Choose Upgrade and select Next.


A license agreement appears; read each and every word very carefully, consult a practicing attorney, and then accept the agreement by selecting the Accept radial and then the Next box.


The installation procedure now asks if you want to visit Microsoft's website to check your BIOS and install upgrade packs. Click on the link to go to the site.


Once at the site, click the blue link in the middle of the page to check your BIOS. Enter the manufacturer and model of your computer to see if it is compatible. Most computers will be compatible. If your make and model is on the list it is compatible. Use the browser's Back function to return to the first page of the Compatibility website.


Select the Next button at the bottom of the web page to proceed. Select the blue link in the middle of the page. It should be titled "Download the Latest Upgrade Pack for Setup and Compatibility" This brings up the download window. Choose "Run from current location" and the downloaded file does all the work.


Select the Next button at the bottom of the web page and this returns you to the installation program. Select Next at the bottom of this screen to move on.


The install program might ask you now if you have upgrade packs to provide. You probably won't so select Next to move on.


The next question asked is whether or not you would like to upgrade to NTFS or not. NTFS is short for Windows NT File System. Choose yes, unless for some reason you are going to be running 98 or 95 on the same machine. Windows 98 and 95 can't read drives formatted with NTFS. W2K works best with NTFS. Select Next.


The install program might ask you to provide Updated Plug n Play files for some devices that it lists. Most likely you will not have any to provide. This is ok for the time being. Go on to the Next window.


This step is quite important. Setup now provides you with an "Update Report." You will want to print this out and/or save it, and then review it before continuing. After reviewing the file, you will most likely want to make some adjustments to your system before going ahead with the upgrade. If this is so, Press Cancel to quit the setup process and return to Windows 98 and make changes.
Click> http://www.cae.wisc.edu/site/public/?title=2kupgrrpt   to look at a sample upgrade report. Check list of software to remove prior to installing.
If you cancel the installation process (and you probably will) to make changes to your system and prepare it for the upgrade, it will start over at step one.
When you are done looking at the upgrade report and have decided that your system is as ready as it will ever be, choose Next.

This takes you to the Ready to Install Windows 2000 window. This marks the end of the first stage of installation. It is your last chance to cancel out of the process. Choosing Next will start the upgrade.
----------------
After about 30 minutes to possibly more than an hour, the upgrade is mostly complete.


Windows 2000 shows you a Password Creation window. Choose a password that you will remember. You can always change it later.


If a Netware Client was installed on the Windows 98 system, this upgrades to version 4.51 for NT. Login using your Novell username and password as you normally would. This version of the Netware client is old and will need to be upgraded as well. A new version of the Netware client can be obtained here. http://www.cae.wisc.edu/site/public/?title=2kclient32

Check that the CD-ROM drive letter is "R:" by double-clicking on My Computer. If it isn't, it will need to be changed. Directions to change CD-ROM drive letter. http://www.cae.wisc.edu/site/public/?title=2kchngdrv

Now would also be a good time to change your passwords and look at the accounts for the machine. This can be done by going into the Control Panel and double-clicking on Users and Passwords. Also, it would be a good idea to click on the advanced tab and place a check next to "Require users press Ctrl-Alt-Del before logging on."


Run Windows Update from the Start menu.

Go back to the upgrade report and install the W2K versions of the software and drivers that you need.

And Now i wish better success.
Cheers Merete


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MereteCommented:
My suggestion is probably too late :(
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NAPSRAuthor Commented:
Thanks for writing all that info.  I did install it from the CD rom after logging into windows 98.

I am testing it now by taking out one of the RAM cards.

Let me also mention that I installed a brand new hard drive a few days ago.  The old hard drive failed so I had to install a new one.  Could that be an issue?  
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Irwin SantosComputer Integration SpecialistCommented:
"Could that be an issue? "
maybe...but I think you need to go to the BIOS (apply my comment)
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NAPSRAuthor Commented:
I swapped the RAM cards but it still did not work.

I am in the setup screen.  How do I disable those things you listed?
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NAPSRAuthor Commented:
Anybody have any other suggestions?  I have been working on this for a few days now and I am not getting anywhere.
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ASW3382Commented:
Sorry I am out of ideas,  outside of actually sitting in front of it plugging away I cant do much else for you.  Good luck.
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NAPSRAuthor Commented:
Can someone else help me?  I am totally stuck.  My computer is not even functional now.  
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NAPSRAuthor Commented:
I found this on an old post:

"In the boot.ini file put a /sos switch next to /fastdetect. Then it should tell you what is causing it to hang.  Simply get a new driver for it or disable it then."

Can someone tell me how I do it?
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NAPSRAuthor Commented:
If no one knows what to do then please let me know so I can open another post.
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ASW3382Commented:
Boot to the disk you created earlier,  once at the c:\ prompt I believe you will want to type "edit boot.ini" then follow through with the instructions you found that ought to do it.  Make sure the boot disk you use isnt one that you deleted the files from to make room.
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NAPSRAuthor Commented:
"put a /sos switch next to /fastdetect"

How I do the above?

Once I do the above, what do I do?  Just reboot?  Where will it tell me what driver or hardware is causing the problem?

Thanks
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ASW3382Commented:
This is where google is your friend.
http://support.microsoft.com/?kbid=239780
or an even better explanation:
http://www.computerhope.com/issues/ch000492.htm
Basically when you are done with the sos switch you should see a lot of lines go across,  dont know if this will help.  you might also try a /pcilock switch as well.
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NAPSRAuthor Commented:
I am getting really frustrated with this problem.  If I run the HP recovery CD, will it roll back to the old BIOS and install the original Windows 98 OS and all the original software?

I am giving up on this.  
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Irwin SantosComputer Integration SpecialistCommented:
@NAPSR...did you disable the items in the BIOS as suggested by my comment?

Also, keep in mind that we are not by the computer 24 hours a day...I just woke up and noticed that there are many frantic pleas for help.  We understand that you have a need to get this up and running...it would be best that you post a little more detail and feedback to methods that we suggested before applying a comment from an Expert that suggests some other new direction.
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ASW3382Commented:
the recovery cd will not roll back the BIOS.  You can get a new PC for about $200 on dell's refurb site.  Its your time so do what you want.
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NAPSRAuthor Commented:
irwinpks...  I posted this comment below earlier regarding the changes you suggested:

"I am in the setup screen.  How do I disable those things you listed?"

I never heard back from anyone on how to disable those things so I just assumed you guys gave up.

Please let me know how I can disable those things.

Thanks for your help.
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NAPSRAuthor Commented:
This is what it say under the Advanced menu:

Plug and Play OS   {Yes}
Reset Configuration Date  [No]
Onboard Video Memory  [1MB]
Default Primary Video Adapter  [PCI]
PS/2 Mouse  [Auto Detect]
Local Bus IDE Adapter  [Both]
Legacy USB Support  [Auto]

>I/O Device Configuration
>Audio Options Menu
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NAPSRAuthor Commented:
irwinpks and ASW3382:

Thank you both for your help.  I am just going to run the HP recover disc and reinstall Windows 98.  I will split the points between you two.

Thanks again for your help.
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NAPSRAuthor Commented:
I insert the HP system recovery CD and restart the computer but the windows 2000 setup still comes on.  How can I run the HP recover CD?
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ASW3382Commented:
Go into bios and make sure that your CD-ROM is your first boot device,  if it is the first device and your computer doesnt boot to cd then use that boot floppy,  Go to d:\ and try to find a setup.exe or something and lauch it.
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank you... ..

these are the items to look for

I/O device Configuration has the COM/LPT and possibly LAN ports
Audio Options is for you sound.

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NAPSRAuthor Commented:
I was able to boot from the HP recovery CD and I did a full format and recovery.  When I reboot from the hard drive, it says ERROR LOADING OS!

Any suggestions!
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Irwin SantosComputer Integration SpecialistCommented:
was there any other detail to the error?
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NAPSRAuthor Commented:
nope just that line
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ASW3382Commented:
Is the hard drive you installed not to long ago set up for master slave or Cable select?  Check to make sure it is master,  you can tell this by taking out your hard drive and looking at the back, there should be a sticker on your hard drive that tells you how to set the jumper to Master.
Just a random thought as if you dont have a 80 pin cable you might have difficulty.  
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Irwin SantosComputer Integration SpecialistCommented:
is the CDROM out?
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NAPSRAuthor Commented:
nope
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Irwin SantosComputer Integration SpecialistCommented:
remove the CDROM disc when you reboot
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NAPSRAuthor Commented:
Do I change the BIOS to boot from the hard drive instead of the CD-ROM?
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Irwin SantosComputer Integration SpecialistCommented:
since you now have the OS installed, yes.
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NAPSRAuthor Commented:
I did that and the same error popped up.

I talked to HP online tech chat and this is what they said:

"the option to use recovery cd's will no longer be available as you have changed the hard drive."
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Irwin SantosComputer Integration SpecialistCommented:
did the restore go through the entire process?
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NAPSRAuthor Commented:
yes...and it said "success"

Should I try running the format cd that came with the new hard drive?
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Irwin SantosComputer Integration SpecialistCommented:
can you boot into safe mode?
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Irwin SantosComputer Integration SpecialistCommented:
if you can boot into safe mode....that's good...just a matter of loading drivers.


....side note.. I'm going into a meeting for a few hours.. so if other Experts are here...jump in.
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ASW3382Commented:
Even though you did a full format, the boot record may still be calling the 2000 OS.  try doing a fdisk from the boot disk you created and reload the recovery CD.  I think the command is A:\fdisk c:
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NAPSRAuthor Commented:
I was able to boot from the hard drive disk and it is working correclty now.  Thank you for your help.
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Irwin SantosComputer Integration SpecialistCommented:
cool!! Congratulations!
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MereteCommented:
Hello NAPSR  good to see you found a solution, please understand  we are in different parts of the world, from all over the world and probably at opposite times, that is why some EE come and go as we sleep. :)
I would liked to have helped out more but it was late here.
Most of these setbacks would not have been this difficult with a newer MB. Coupled with a lot of suggetsions thrown at you.
FYI,
before peforming any upgrade  of any kind using a hdd already partitioned with an operating system on board you must ensure that the operating system is malware free, your error>
This operation has been cancelled due to restrictions in effect on this computer is also caused by spyware called> coolwebsearch.
Here is a list of the varients: http://cwshredder.net/cwshredder/cwschronicles.html

The first suggestion should have been to scan and really clean your computer to get it ready for windows2000.
Defragged chkdsked etc..
Congratulations enjoy your new windows experience.
Please cover your self these
spyware blaster requires updating works with s&d spybot:
SpywareBlaster doesn't scan and clean for spyware - it prevents it from ever being installed.
http://majorgeeks.com/download2859.html

Spybot Search and Destroy
http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

Spyware Tools | HijackThis 1.99.1  updates by installing the latest versions.
http://www.majorgeeks.com/download3155.html

analyse site free, put your logs  here analyses immediately.
http://www.hijackthis.de/

Cheers Merete




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Irwin SantosComputer Integration SpecialistCommented:
"please understand  we are in different parts of the world"
yep... I'm in Hawaii
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MereteCommented:
oh yeah very nice  hows the weather there irwinpks
I'm in australia far north and cold now :)
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Irwin SantosComputer Integration SpecialistCommented:
83 degrees..blue skies, sunny and 20 hours behind you, it is Friday 3pm
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MereteCommented:
HA!  so I have an advantage answering posts :0  its Saturday 11 am, 18 Degrees sunny and kind of misty.
Could be the cold air in my eyes
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Irwin SantosComputer Integration SpecialistCommented:
....well not in the last 2 days
http://www.experts-exchange.com/memberRank.jsp?taid=0&year=2006&month=6&day=0&Go.x=17&Go.y=17

;-)

Gotta figure out the right time in the US...best is 8am Eastern Standard Time, which is a 5 hour difference for me.  If I get up at 3am Hawaii Time, that's my feeding period to answer questions.  In your case, if I'm 20 hours behind you, you have to minus 5 hours to that. 15 hours difference.  That puts you at 5pm your time down under. :-)
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MereteCommented:
lol but that depends if I am on the  eastern side of Australia or the western, as that would put you in a diferent time frame of minus 3 hours again. And depending on how much wind is blowing. yoiks
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Irwin SantosComputer Integration SpecialistCommented:
ooh... I didn't realize that..I'm geographically in-adept.  3 hours....wow.
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MereteCommented:
LMAO  we also have daylight saving and they put back the time an hour in all states apart from queensland where I live
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Irwin SantosComputer Integration SpecialistCommented:
here  in Hawaii we don't have daylight savings time. good deal.
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ASW3382Commented:
of course you two could be stuck landlocked like me in Nebraska :)  I grew up on the timeline so that just got flat out annoying,  EDT...CDT Just horrible when you are trying to Travel anywhere, makes for some good confusion.  Maybe I should just move to one of you peoples areas and forget the whole ordeal :)
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ASW3382Commented:
crap that is MDT and CDT...see how confusing...
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ASW3382Commented:
ok remind me not to post on small amounts of sleep.  MST vs CST or GMT -7:00 and GMT -6:00 there I am done, no more posts for me :)
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Irwin SantosComputer Integration SpecialistCommented:
ha! little further over then it is PST. >8-)
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