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The device, \Device\Scsi\cpqcissm1, did not respond within the timeout period.

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Hi all,

I am a SQL guy trying to figure a way around this error that keeps popping up in the server's event log every other week. I know very (very) little about disk controllers and am completely lost as to how to deal with this error. I havent noticed any application failing due to these errors but I want to make sure all is well. I did some looking around and found out that most of the times this error comes up is when we run data updation processes on our SQL databases. This could be an indication that the controller has trouble generating the throughput required at times and thus raises the error message.

My question is this, is there a way to raise the the threshold (timeout period) to stop these error messages from coming up because SQL Server seems to work around these errors??

Any help is deeply apppreciated!!

Thanks

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Powerhousecomputing

This is the log:

The device, \Device\Scsi\cpqcissm1, did not respond within the timeout period

Gepoul

Check if the arrey or the controller needs a firmware update and perform one if thats the case. Also try an install the latest Insight Manager of HP which might fix that.Also , another cause might be a bad scsi HDD in the arra that might cause that. Check if any disk is not blinking as the other and replace it with a new one. When you are running SQL queries maybe the faulty disk is staring to mulfunction a bit causing the whole array to delay...