The device, \Device\Scsi\cpqcissm1, did not respond within the timeout period.

Posted on 2006-05-31
Last Modified: 2013-12-28
This question is worth  500 Points  

Hi all,

I am a SQL guy trying to figure a way around this error that keeps popping up in the server's event log every other week. I know very (very) little about disk controllers and am completely lost as to how to deal with this error. I havent noticed any application failing due to these errors but I want to make sure all is well. I did some looking around and found out that most of the times this error comes up is when we run data updation processes on our SQL databases. This could be an indication that the controller has trouble generating the throughput required at times and thus raises the error message.

My question is this, is there a way to raise the the threshold (timeout period)  to stop these error messages from coming up because SQL Server seems to work around these errors??

Any help is deeply apppreciated!!

Question by:chetan1981
    LVL 14

    Accepted Solution

    as far as I know, I do not think this is a configurable threshold.  It would be interesting to see the event error in its entirety.  For all I know; it could be a driver issue or the SCSI device not responding in the alotted time; while the SCSI device is fully functional.


    Expert Comment

    This is the log:

    The device, \Device\Scsi\cpqcissm1, did not respond within the timeout period

    Expert Comment

    Check if the arrey or the controller needs a firmware update  and perform one if thats the case. Also  try an install  the latest  Insight Manager of  HP   which might fix that.Also , another  cause might be a  bad scsi HDD  in the arra that might cause that. Check if any disk is not blinking  as the other and replace  it with  a new one. When you are  running SQL queries maybe the faulty disk  is staring to mulfunction a bit causing the whole array to delay...

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