toptop777
asked on
Internet explorer occasionally hangs, around 6 times a day.
Good afternoon guys, using internet explorer either 6.0 sp2 or 7.0 beta version hangs everyday, around 6 times a day. I got the followuing error events for yesterday to describe the issue better:
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 6:04:43 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 7.0.5346.5, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 35 33 34 36 2e .0.5346.
0028: 35 20 69 6e 20 68 75 6e 5 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 5/30/2006
Time: 2:57:04 PM
User: N/A
Computer: WS058
Description:
Fault bucket 283864286.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 38 33 38 36 34 32 38 28386428
0010: 36 0d 0a 6..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 2:56:58 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 7.0.5346.5, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 35 33 34 36 2e .0.5346.
0028: 35 20 69 6e 20 68 75 6e 5 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 2:08:45 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 6:04:43 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 7.0.5346.5, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 35 33 34 36 2e .0.5346.
0028: 35 20 69 6e 20 68 75 6e 5 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 5/30/2006
Time: 2:57:04 PM
User: N/A
Computer: WS058
Description:
Fault bucket 283864286.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 38 33 38 36 34 32 38 28386428
0010: 36 0d 0a 6..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 2:56:58 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 7.0.5346.5, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 35 33 34 36 2e .0.5346.
0028: 35 20 69 6e 20 68 75 6e 5 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/30/2006
Time: 2:08:45 PM
User: N/A
Computer: WS058
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
ASKER
Okay, I will try to do that. thanks a lot.
ASKER
One nasty found-->
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-4
Entries found in this registry zone are potentially nasty. This application ([9394EDE7-C8B5-483E-8773-
Must be fixed
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-4
Entries found in this registry zone are potentially nasty. This application ([9394EDE7-C8B5-483E-8773-
Must be fixed
ok... fix..
can you post the hyperlink URL that has your analyzed informatino (not the contents of the link.. just the one line link to HJT)
can you post the hyperlink URL that has your analyzed informatino (not the contents of the link.. just the one line link to HJT)
uninstall the Yahoo Messenger.. also you still have a NASTY in there (same one)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-4
If you did attempt to fix it.. then run the EWIDO as prescribed above
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-4
If you did attempt to fix it.. then run the EWIDO as prescribed above
ASKER
The yahoo Messenger and the yahoo toolbar in the internet explorer causes it? When I use firefox without yahoo toolbar, it is okay without hanging.
ASKER CERTIFIED SOLUTION
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ASKER
when I removed YM and reinstall again without the yahoo too;bars, just the yahoomessenger, internet explorer does not hang anymore, thank you vry much irwinpks.
cool. thank you!
-------------------------
Download and Install.
http://www.majorgeeks.com/HijackThis_d3155.html
Copy and paste your log to:
http://www.hijackthis.de/index.php?langselect=english
Click ANALYZE
Look for NASTIES and post your Analyze log link here
-------------------
Download Ewido, http://www.ewido.net/en/download/, install, open program, check for updates, restart computer, press F8 before windows logo appears, select safe mode, open Ewido, run full system scan. let Ewido delete all it finds, if anything is called serious by Ewido, disable Norton's Goback, and run Ewido again.