Tape Backup fails after backing up 28 gig comes up with a SCSI error and can't find media.
Posted on 2006-05-31
This is what I have, I have a Exabyte 1X7 Magnum (2U) tape system which is brand new, I was using a HP Storage Works Ultrium tape drive which worked fine but had to keep swapping tapes to do the job, both machines are able to handle LTO2 tapes which I have. I am using a brand new SCSI cable just purchased and my SCSI adapter is a Adaptec SCSI 39160/3960D-Ultra 160 SCSI I have my tape system setup this way, on the Exabyte tape backup system I have it terminated with a terminator, plugged into one of the SCSI ports on the tape backup machine and the other end plugged into the server which is running Windows 2003 SP1 I have my HP StorageWorks plugged into the other SCSI adapter on the back of the server. I am using BrightStor ARCserver Backup for Windows, In device manager I have the tape machines both disabled. Which was the recommendation from Arcserve. ARCserve can see both devices in the device manager and the Exabyte shows 7 slots for all my tapes and does see them fine. The problem is when I run a back up it gets to about 28 gig and then fails this is the error message I am getting:
1. E6304 05/31/2006 11:14:03 AM Unexpected SCSI Sense Code ==> JobID, Device, ABSL[3 0 5 0], SN, CMD[ah], [Data Phase Error], ASC[4b], ASCQ
2 .E3719 05/31/2006 11:14:05 AM 670 11 Unable to write to media. (MEDIA=WEDNESDAY [S/N: A00002], EC=COMMAND ABORTED)
3. W6910 05/31/2006 11:14:35 AM The tape drive has a problem with the host interface: 1. Check the cables and cable connections. 2. Restart the operation.
Then the tape comes up with a error tape job failed........!!!!! AHHHHHHHHHH
I have been talking with Adaptec and Exabyte and Arcserve and no one can tell me why this is happening, if some one can help me out I would appreciate it and give the maxium amount of point to award.... 500....PLEASE HELP I AM IN DESPERATE NEED.