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FTP issue with CuteFTP and Citrix

Posted on 2006-05-31
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Last Modified: 2013-11-29
I am able to connect with my pc to a certain ftp site and this log shows that the connection is successful but..
if I try the same setup on my Citrix session the connection fails.  Any ideas?   I am putting the log file from the pc and the Citrix session (if that helps)

PS - I was able to connect to other ftp sites in my Citrix session and it works fine.

Here are the logs:
            *** CuteFTP 6.0 - build Nov  3 2004 ***

STATUS:>        Getting listing ""...
STATUS:>        Connecting to FTP server 151.138.25.01:21 (ip = 151.138.25.01)...
STATUS:>        Socket connected. Waiting for welcome message...
            220 ftp01 FTP server (Version X Tue Dec 16 15:22:32 CST 2003) ready.
STATUS:>        Connected. Authenticating...
COMMAND:>      USER zcw
            331 Password required for zcw.
COMMAND:>      PASS *****
            230 User zcw logged in.  Access restrictions apply.
STATUS:>        Login successful.
COMMAND:>      PWD
            257 "/" is current directory.
STATUS:>        Home directory: /
COMMAND:>      FEAT
            500 'FEAT': command not understood.
STATUS:>        This site doesn't support the 'features' command.
COMMAND:>      REST 100
            350 Restarting at 100. Send STORE or RETRIEVE to initiate transfer.
STATUS:>        This site can resume broken downloads.
COMMAND:>      REST 0
            350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
COMMAND:>      PASV
            227 Entering Passive Mode (151,138,25,01,222,85)
COMMAND:>      LIST
STATUS:>        Connecting FTP data socket 151.138.25.01:56917...
            150 Opening ASCII mode data connection for /bin/ls.
            226 Transfer complete.
STATUS:>        Directory listing completed.
*************************************************************************

Here is the log of the Citrix session that fails
STATUS:>        Getting listing ""...
STATUS:>        Connecting to FTP server 151.138.25.01:21 (ip = 151.138.25.01)...
STATUS:>        Socket connected. Waiting for welcome message...
ERROR:>         Control connection closed.

Any help would be appreciated.
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Question by:patrickmiller
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Accepted Solution

by:
prashsax earned 2000 total points
ID: 16802633
it seems that connection is timing out.

Try doing a simple test.

on Command prompt.

telnet 151.138.25.01 21

this should show message on screen.
220 ftp01 FTP server (Version X Tue Dec 16 15:22:32 CST 2003) ready

If you can see this, you are able to connect to the FTP server.
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Author Comment

by:patrickmiller
ID: 16802783
It just hangs in DOS on Citrix.   It works on the pc.

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Author Comment

by:patrickmiller
ID: 16807170
I am having the ower of the ftp server to see if their firewall is blocking my citrix address.
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Author Comment

by:patrickmiller
ID: 16886896
That was the problem.
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LVL 13

Expert Comment

by:prashsax
ID: 16886927
It seems, your firewall was accepting the connection initially but dropping it after verifying the ACL.
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